Business Development Representative

Epicor; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Internal mobility

Career development

Education support

Inclusive workplace

Work-life balance

Global mobility

Job summary

Epicor is seeking a Business Development Representative in Kuala Lumpur to build relationships and cultivate leads for the outside sales team. You will set on-site appointments and help the sales team achieve revenue objectives across ANZ markets.

Responsibilities include responding to warm inquiries, prospecting mid-sized and large accounts, and expanding the pipeline while meeting daily and monthly metrics. A strong work ethic and future leadership potential are valued.

Qualifications

• Bachelor's degree preferred.
• 2+ years outbound sales or inside sales experience.
• Experience in manufacturing, distribution, retail, lumber, auto sectors preferred.
• Experience fielding questions from prospects and customers.
• Knowledge of marketing and sales.

Responsibilities

• Respond to warm inquiries to understand interest in our products.
• Cultivate net new mid-sized and large prospects through outbound prospecting.
• Engage with mid-sized and large prospects, building relationships with C-Level roles.
• Assist sales by building pipeline, delivering qualifying leads, and cultivating new prospects.
• Achieve and exceed daily, weekly, and monthly scorecard metrics and enter data into CRM.
• Conduct market research for Territory Managers in the field.
• Continuously learn applications/value proposition to enhance conversations.

Skills

Phone skills

Leadership experience

Prospecting

Outbound sales

Verbal communication

Education

Bachelor's degree

Tools

CRM software

Job description

As a Business Development Representative, you will build relationships, generate and cultivate leads, and set on-site appointments for the outside Sales Team. You will be responsible for attaining a quota on a monthly, quarterly, and annual basis. We are seeking applicants with a strong work ethic, a bottom-line focus, and the desire to grow company revenue to support ANZ market growth objectives.

What You Will Be Doing

• Respond to ‘warm’ inquiries to understand interest in our products via phone, email, social media, etc. (‘Warm’ is defined as a prospect who has responded to a marketing campaign).
• Cultivate net new mid-sized and large prospects through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
• Engage with mid-sized and large prospects, building relationships with relevant roles (C-Level).
• Assist sales counterparts by building pipeline, delivering qualifying leads, and cultivating new prospects to enable them to achieve the company’s revenue objectives.
• Achieve and exceed daily, weekly, and monthly scorecard metrics (such as calls scheduled, calls completed, qualified opportunities, and deals) and enter data into our customer relationship management software.
• Conduct market research to be followed up by the Territory Managers in the field.
• Continuously learn our applications/value proposition/differentiation to enhance conversations.

What You Will Likely Bring

• Demonstrate excellent phone voice, manner, written, and verbal communication skills with proven leadership experience and a desire to move into future leadership roles.
• Experience fielding questions from prospects and customers about the company, products, services, and implementation.
• Preferred telephone sales experience, or solution selling experience in the software industry.
• Cultivate and manage existing leads in a sales pipeline through preliminary sales stages and have held individual quota goals with a proven track record preferred.

What Could Set You Apart

• Bachelor's degree preferred.
• 2+ years of outbound sales, tele sales or inside sales experience, and 2+ years of experience in related industry (manufacturing, distribution, retail, lumber, auto) with a knowledge of marketing and sales.

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.