Business Development Manager

Talent Recruit; Penang; On-site; MYR 152,000 - 182,000; Full time

Job summary

Commercial Interior Design is seeking a Business Development Manager in Penang to drive revenue through market development and strategic sales initiatives. You will manage customer relationships, identify opportunities, and lead end-to-end sales from lead generation to contract closure.

The role emphasizes performance tracking, market expansion, and ensuring quality service across existing accounts in the northern region. Open for discussion on salary and responsibilities.

Qualifications

• Bachelor's degree in Business, Marketing or a related field.
• Proven experience as a Business Development Manager or in a similar role.
• Coverage area: Northern region.

Responsibilities

• Generating revenue by developing market potential and closing sales.
• Developing marketing strategies to penetrate new markets.
• Managing accounts and building relationships with customers.
• Drive the sales process from lead to contract completion.

Skills

Sales

Lead generation

Customer relationship

Negotiation

Education

Bachelor's degree in Business/Marketing

Job description

About the job Business Development Manager

Company Background: Commercial Interior Design

Position : BD Manager

Salary: up to RM 15,000 (Open for discussion)

Responsibilities:
1. Business Development and Sales & Marketing:

• Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project.
• Developing marketing strategies with action plans to penetrate new markets.
• Increasing revenue by identifying new opportunities for unmet customer needs.
• Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline.
• Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.
• Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.

2. Customer Relationship Management:

• Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
• Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.
• Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.

3. Performance Management:

• Prepare and submit performance management reports to Managing Director.
• Identify areas of improvement based on the performance management report.

4.Quality Management System:

• Ensure effective implementation of company policy and departmental standard operating procedures.
• Support other internal customers in operations to ensure products and services meet customer and other interested parties requirements.
• Ensure proper document and record keeping in Commercial and QS department.

Requirements

• Bachelors degree in Business, Marketing or a related field
• Proven experience as a Business Development Manager or in a similar role.
  
• Coverage area: Northern region