Business Development Manager

GMO Research & AI, Inc.; Kuala Lumpur; Hybrid; MYR 112,000 - 201,000; Full time

Job summary

GMO Research & AI, Inc. seeks a highly motivated Business Development Manager to lead the sales team, drive acquisition, and forge strategic partnerships with market research agencies and direct end-clients.

You will formulate winning proposals and execute full-cycle sales across industries, ensuring revenue growth and long-term client relationships. The role requires 5+ years in B2B sales (ideally with managerial exposure), Mandarin and English fluency, and strong AI literacy to support

Qualifications

• Languages: business-level fluency in Mandarin and English (written and spoken).
• At least 5 years of experience in B2B sales, preferably in a managerial role, with a proven KPI/sales target track record.
• High literacy in AI productivity and common business productivity stacks for data-driven decisions.

Responsibilities

• Drive Sales Growth to meet monthly, quarterly, and annual goals.
• Acquire new clients and opportunities across industries and client segments.
• Formulate and execute sales strategies and SMART plans to achieve objectives.
• Build and maintain strong relationships with existing clients for long-term partnerships.
• Own full-cycle sales: discovery, assessment, proposals, negotiation, closing.
• Nurture new and dormant accounts to maximise revenue potential.
• Monitor panel usage and project volumes to keep GMO top-of-mind APAC sample provider.
• Act as escalation point to resolve delivery issues and reduce churn.
• Provide hands-on relationship support during peak periods or complex deals.
• Identify emerging market opportunities and trends for expansion.
• Travel internationally for business development and events as required.

Skills

B2B sales

Managerial experience

AI literacy

Communication skills

Mandarin & English

Job description

GMO Research & AI offers a world-class online research solution platform, providing access to our extensive multi-panel and multi-country network—the Asia Cloud Panel.

With a reach of over 45 million consumer panelists across 14 APAC markets, covering consumers and B2B professionals, healthcare specialists and AI interview respondents. We connect voices globally to drive innovation and bridge the gap between consumer insights and corporate objectives.

The Opportunity:

We are seeking a highly motivated and results-oriented Business Development Manager to join our team and play a crucial role in achieving our customer acquisition and revenue growth goals. In this role, you will lead and empower our sales team, craft winning proposals and forge strategic partnerships with market research agencies and direct end-clients.

Key Responsibilities:

• Drive Sales Growth: Achieve and exceed monthly, quarterly, and annual sales goals set by management.
• Client Acquisition: Proactively identify and approach potential clients, securing new business opportunities across various industries and client segments.
• Strategic Execution: Formulate and implement effective sales strategies and S.M.A.R.T. plans to achieve sales and business objectives.
• Relationship Management: Build and maintain strong, positive relationships with existing clients to ensure satisfaction and long-term partnerships.
• Full-Cycle Sales Execution: Own the entire sales process from initial discovery, project assessment to proposal creation, negotiation, and closing.
• Revenue Maximization: Nurture new and dormant accounts to maximize their potential and drive long-term growth.
• Usage Tracking & Optimization: Monitor ongoing project volumes and panel usage patterns of existing clients to ensure GMO Research remains their top-of-mind APAC sample provider.
• Churn Prevention: Act as the strategic escalation point for existing clients to resolve delivery issues, ensuring long-term retention and stable recurring revenue.
• Adhoc Support: Act as an escalation point or provide hands-on relationship support during high-volume periods or when a client requires strategic guidance to pursue future growth.
• Market Intelligence: Identify emerging market opportunities, including new technologies and industry trends for potential expansion.
• International Travel: Conduct international business travel and attend trade events and conferences when required.

Essential Qualifications:

• Languages: Business-level fluency in both Mandarin and English (both written and spoken) is mandatory.
• Sales Expertise: At least 5 years of experience in B2B sales, preferably in a managerial role, with a proven track record of meeting KPI and sales targets.
• AI Literacy: Highly literate in AI productivity and standard business productivity stacks to aid data-driven decision-making and market research insights.
• Communication Skills: Excellent written and verbal communication skills with a positive and approachable demeanor.
• Industry Experience: Experience in the market research industry is highly advantageous.

Others:

• Physical (office based) with some hybrid flexibility
• Working Hours: 9:00 AM – 6:00 PM
• Company-covered overseas travel insurance