Business Development General Manager

SmartHire by SEEK; Kuala Lumpur; On-site; MYR 360,000 - 600,000; Full time

Job summary

Eastern Decorator Group of Companies is seeking a General Manager to own the interior solutions division, Akemi Ready Home. You will set strategy, manage P&L, win key accounts, and lead design, project delivery, installation and customer experience to drive growth in Malaysia.

You are a senior leader with proven P&L ownership, B2B business development, and hands-on delivery across design, costing, procurement and installation.

Qualifications

• Senior leadership experience in GM/Business Director roles within interior solutions or related industries.

Responsibilities

• Own the division's business strategy and P&L, setting revenue, margin and cash flow targets.

Skills

Senior leadership

P&L ownership

Business development

Project delivery

Operational leadership

People development

Analytical thinking

Stakeholder management

Job description

Our client \"Eastern Decorator Group of Companies\" is seeking a General Managerto join their team! This is a rare and compelling opportunity for a commercially-driven senior leader to take full ownership of a growing Interior Solutions division — from building the business strategy and winning key accounts, through to overseeing design, project delivery, installation, and customer experience. If you are a proven General Manager or Business Director with a strong blend of commercial acumen, operational discipline, and people leadership, and you are looking for a role where your impact will be visible and far-reaching, this could be the next defining chapter of your career.

About Our Client

Eastern Decorator Group of Companies is an established player in the interior solutions space, delivering integrated end-to-end services spanning design, product specification, supply, project execution, installation, and final handover. With a strong foundation and a clear growth agenda, the Group is investing in building a scalable, high-performance Interior Solutions division — Akemi Ready Home — and is seeking a dynamic leader to drive it forward.

What you'll be doing?

• Owning the business strategy and P&L — Develop and execute the division's business strategy, annual plans and growth priorities, with full accountability for revenue, gross margin, profitability and cash flow performance.
• Driving business development and customer acquisition — Lead targeted business development efforts across property developers, contractors, architects, interior designers and other B2B segments to grow a healthy and qualified project pipeline.
• Leading commercial negotiations and key account development — Front major customer presentations, solution pitches and commercial negotiations, converting initial projects into long-term, repeat business relationships.
• Shaping integrated interior solutions — Lead the development of commercially viable interior solutions that balance design aesthetics, functionality, quality, cost and installation efficiency, supported by standardised product packages and specifications.
• Overseeing end-to-end project delivery — Take full accountability for project execution from site measurement and design through procurement, installation, quality control and final handover, ensuring delivery on time, on cost and to specification.
• Setting quality and customer experience standards — Establish clear workmanship standards, implement quality control checkpoints across all project stages, and drive continuous improvement in defect management and customer satisfaction.
• Building operational systems and processes — Develop and embed comprehensive SOPs, governance frameworks and performance tracking systems that support scalability, efficiency and accountability across the division.
• Leading and developing the team — Build and lead a capable, high-performance team across Business Development, Design, Costing/QS, Project Management, Procurement, Installation, QC and After-Sales, with a focus on succession planning and organisational capability.
• Driving continuous improvement — Leverage financial, operational and customer data to identify improvement opportunities, explore new products and technologies, and build repeatable, scalable solutions that support sustainable growth.

Who are they looking for?

• Senior leadership experience — Substantial experience in a General Manager, Business Director or equivalent senior leadership role, ideally within interior solutions, fit-out, construction, or a related industry.
• P&L and commercial ownership — A proven track record of owning and delivering P&L results, including revenue growth, margin management and business profitability.
• Business development expertise — Demonstrated ability to develop and grow B2B client relationships across property developers, contractors, designers and other strategic segments, with a strong commercial and negotiation skill set.
• Project delivery knowledge — Solid understanding of end-to-end project delivery processes including design, costing, procurement, installation and handover within the interior solutions or construction space.
• Operational and process leadership — Experience establishing SOPs, governance structures, and operational systems that drive efficiency, quality and scalability.
• People and team development — A natural leader who can recruit, develop and retain talent, build second-line leadership capability, and foster a high-performance, collaborative culture.
• Analytical and data-driven — Comfortable using financial, project and operational data to manage performance, identify risks and drive informed decision-making.
• Strong communication and stakeholder management — Confident and credible in engaging with senior clients, internal teams and external partners at all levels.

We welcome applications from passionate leaders who are ready to make a genuine impact — if you are driven, collaborative, and eager to build something meaningful, we would love to hear from you.