Bridal Experience Concierge

PP Signature

Malaysia

On-site

MYR 19,000 - 22,000

Full time

14 days+

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Job summary

PP Signature in Malaysia is seeking a Bridal Boutique Assistant to guide brides from first enquiry to final fitting. You will greet guests, help them find the perfect gown, and ensure every appointment runs smoothly.

You will coordinate fittings, respond to inquiries via WhatsApp and phone, and stay current with our bridal collections, fabrics, and services. A fresh graduate with sewing experience is welcome; weekend work is required.

Qualifications

Fresh graduates from Fashion, Sewing, or related fields welcome.
Experience in sewing or garment alteration is an advantage.
Skilled in industrial sewing machines.
Strong attention to detail and quality.
Able to manage time and deadlines.
Friendly, confident, and customer-oriented.
Willing to work weekends and public holidays during peak wedding seasons.

Responsibilities

Welcome customers and provide a friendly, premium boutique experience.
Respond promptly to customer enquiries via WhatsApp, phone, and in person.
Recommend bridal gowns, rental packages, and custom-made options.
Assist customers with dress selection, styling, colour coordination, sizing, and fittings.
Coordinate customer appointments, bookings, and deposit payments.
Work closely with the fitting and alteration team to ensure gowns meet PP Signature quality standards.
Maintain up-to-date knowledge of our bridal collections, fabrics, packages, and services.
Process customer payments and maintain accurate booking records.
Ensure the boutique is clean, organised, and welcoming at all times.
Support daily boutique operations and follow company procedures.