Brand Manager

Wundermanthompson; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

VML in Kuala Lumpur is seeking an experienced Account Representative to service agency and client accounts, ensuring all deliverables are met and client needs are understood. You will work with the Account Director to shape marketing and advertising initiatives while maintaining strong relationships and effective communication with clients.

The role requires presenting agency thinking, managing project timelines, monitoring competitive activity, and coordinating with the Creative team to keep

Qualifications

• BA/BS degree required.
• Minimum 3–5 years' experience within an advertising agency or related industry.
• Strong presentation and relationship-building with clients.
• Knowledge of agency functions from strategy to production.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as key account representative for agency and client.
• Manage day-to-day service delivery to ensure deliverables are met.
• Build and maintain strong client relationships.
• Collaborate with Account Director on marketing initiatives.
• Monitor effectiveness and respond to competitive activities.
• Coordinate with Creative team to align work with strategy.
• Inform senior management on account activity and development.
• Manage budget and profitability, including monthly reconciliations.
• Other duties as required.

Skills

presenting and selling agency thinking

presentation and project management

interpersonal and client relationship

verbal and written communication

Education

BA/BS degree

Job description

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world's leading creative companies, including the WARC Creative 100. VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

KEY RESPONSIBILITIES

• Key account representative for Agency and Client
• Services Client on day-to-day basis to ensure all deliverables are met
• Builds and maintains good relationships with Client
• Works with Account Director to develop long and short-term marketing and advertising initiatives
• Helps Client evaluate effectiveness of marketing and advertising programmes and monitors competitive activities and plans appropriate response/action
• Works with Creative team to ensure creative development is on strategy and meets Client's expectations / standards
• Keeps senior management fully informed of account activity and development including client issues
• Manages overall budget and account profitability including monthly internal account reconciliation
• Works with Creative team to ensure creative development is on strategy and meets Client's expectations / standards
• Any other reasonable duties, functions or responsibilities assigned to you from time to time

REQUIRED SKILLS

• Able to present and sell Agency thinking and work
• Solid presentation and project management skills
• Excellent interpersonal and relationship-building skills with clients
• Knowledge of all agency functional areas in order to monitor, evaluate and impact the quality of work from strategy development to the finished product (this includes production, media, research, etc.)
• Strong verbal and written communication skills

PREFERRED QUALIFICATIONS

• BA/BS degree required
• Minimum three to five years' experience within an advertising agency or related industry.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.