Branch Operations Manager (Ipoh)

Private Advertiser; Ipoh; On-site; MYR 89,000 - 156,000; Full time

Job summary

Private Advertiser in Malaysia is seeking a Branch Operations Manager to oversee daily operations, drive efficiency, and uphold company standards across the branch.

You will lead staff, manage inventory, budgeting, compliance, and risk controls, while partnering with management to deliver reliable service and profitable results.

Qualifications

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.
• 3-5+ years of branch operations, retail management, or facility operations, with at least 2 years in a leadership/supervisory role.
• Strong leadership, team management, and conflict-resolution skills.
• Solid understanding of operational risk management, compliance, and financial budgeting.
• Excellent organizational, problem-solving, and analytical capabilities.
• Good written and verbal communication skills.

Responsibilities

• Oversee day-to-day branch operations to ensure efficiency and quality.
• Manage branch inventory, facility maintenance, procurement, and vendors.
• Prepare operational reports for upper management.
• Lead, mentor, and supervise branch staff.
• Conduct hiring, onboarding, and performance evaluations.
• Enforce compliance with policies, local labor laws, industry regulations, and safety standards.
• Conduct internal audits and risk assessments to safeguard assets.
• Manage emergency protocols, loss prevention measures, and security procedures for the branch.
• Assist in preparing annual branch operating budgets and manage expenses to ensure profitability.
• Oversee petty cash management, audit logs, and reconciliation processes.

Skills

Leadership

People Management

Budgeting

Operations Oversight

Vendor Relations

Inventory Management

Compliance

Risk Management

Analytical Skills

Communication

Education

Bachelor's degree in Business Administration, Finance, Operations Management, or related

Job description

Oversee and streamline day-to-day branch operations to ensure efficiency, quality control, and adherence to company standards.

Manage branch inventory, facility maintenance, procurement, and vendor relations.

Prepare operational reports for upper management.

Lead, mentor, and supervise branch staff.

Conduct hiring, onboarding, performance evaluations, and ongoing professional development.

Enforce compliance with company policies, local labor laws, industry regulations, and safety standards.

Conduct regular internal audits and risk assessments to safeguard physical and financial assets.

Manage emergency protocols, loss prevention measures, and security procedures for the branch.

Assist in preparing annual branch operating budgets and manage expenses to ensure profitability.

Oversee petty cash management, audit logs, and reconciliation processes.

Qualifications & Requirements

Education: Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.

Experience: 3-5+ years of experience in branch operations, retail management, or facility operations, with at least 2 years in a leadership/supervisory role.

Strong leadership, team management, and conflict-resolution skills.

Solid understanding of operational risk management, compliance, and financial budgeting.

Excellent organizational, problem-solving, and analytical capabilities.

Good written and verbal communication skills.

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