Benefits Analyst

QUANTUM GLOBAL TECHNOLOGIES, LLC; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ultra Clean Technology is seeking a Benefits Analyst to administer APAC employee benefit plans in Penang, Malaysia. You will support enrollment, orientations, and communications with vendors and stakeholders, while ensuring compliance with local regulations and company policies.

The role requires a bachelor’s degree and 2–4 years in HR with emphasis on benefits administration, plus experience with UKG UltiPro and MS Office.

Qualifications

• Experience with health & welfare, insurance, and retirement benefit programs within manufacturing or semiconductor industries preferred.
• Knowledge of APAC leave regulations and labor laws.
• Strong communication, confidentiality and professional demeanor.
• Excellent written and verbal communication with teamwork.
• Detail-oriented with project management and multitasking abilities.

Responsibilities

• Assist day-to-day administration of APAC benefit plans and respond to employee inquiries.
• Conduct new hire benefits orientation sessions, in-person or virtual.
• Assist with benefits enrollment, on-site and virtual briefings.
• Coordinate with vendors, insurers, and service providers on communications and updates.
• Support benchmarking analyses and surveys to ensure market competitiveness.
• Assist with retirement programs including EPF and other schemes.
• Oversee leave programs and coordinate with payroll and managers.
• Support M&A and harmonization projects related to benefits.
• Monitor workers’ compensation and employee insurance claims processes.

Skills

Benefits administration

Leave regulations

Confidentiality

Communication

Cross-functional teamwork

Education

Bachelor's degree

Tools

UKG UltiPro

Times

MS Office

Job description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today! UCT is looking for a talented Benefits Analyst to join us in Penang, Malaysia!

Essential Duties And Responsibilities

• Assist with the day-to-day administration of Asia-Pacific (APAC) region employee benefit plans and programs and assist employees with benefit inquiries or issues, escalating matters to vendors or service providers when required.
• Conduct new hire benefits orientation sessions, both in-person and virtually as needed.
• Assist with any benefits enrollment process as needed. This includes conducting on-site and/or virtual employee briefings.
• In consultation with the Manager, Global Benefits update relevant materials including the company intranet, employee communications and presentations, coordinating updates with vendors, insurers, and service providers, and ensuring employee benefit information is communicated effectively.
• Assists with local benefits surveys, benchmarking data requests, and market competitive analysis.
• Provide support with activities related to statutory and company-sponsored retirement and savings programs, including the Employees Provident Fund (EPF) and other retirement benefit programs, as required.
• Work with third-party vendors and internal stakeholders to oversee the tracking and administration of global leave programs and coordinate with payroll, managers, and employees as needed.
• Assist the Manager, Global Benefits with any mergers and acquisitions (M&A), employee integration, and benefits harmonization projects.
• Oversee the workers’ compensation and employee insurance claims processes, including reporting claims, tracking claim status, ensuring required documentation is submitted in a timely manner, and coordinating with internal stakeholders (e.g., Environment, Health & Safety, managers, payroll, insurers, etc.) as required.
• Stay current with APAC employment legislation and regulations, in consultation with benefit brokers and UCT management, related to employee benefits, leave administration, EPF, SOCSO, Employment Insurance System (EIS), and other statutory requirements.
• Assist with the management, administration and tracking of the global employee rewards and recognition programs including but not limited to Spot Awards, Milestone Service Awards, Tuition Assistance Program, etc.
• Regularly reviews and updates APAC benefits policies and employee handbooks to ensure compliance with local labor law updates as well as business needs.
• Assist with annual employee well-being initiatives, health screenings, vaccination programs, and other employee engagement activities.
• Assist with reconciliation of billing statements for medical insurance plans, employee benefit programs, and other benefit-related invoices, as required.
• As well as other duties, responsibilities, and activities as needed.

Knowledge, Skills And Abilities

• Experience with health & welfare, insurance, and retirement benefit programs within manufacturing or semiconductor industries preferred.
• General understanding and knowledge of APAC leave regulations, employment legislation, and labor laws.
• Critical thinking, resourceful, customer focus, collaboration, and a continuous improvement mindset.
• Ability to maintain a high level of confidentiality and professionalism.
• Excellent verbal and written communication skills, with strong interpersonal and teamwork abilities.
• Detail-oriented with strong organizational, follow-through, and project management skills, including the ability to manage multiple priorities simultaneously.
• Ability to work effectively with cross-functional teams with the agility and flexibility to adapt to new and changing environments
• Working experience with UKG (UltiPro) and Times preferred. Strong computer software skills including Microsoft Word, Excel, PowerPoint, Teams, and Outlook.

Educational/Certification Requirement

• Requires a bachelor’s degree and 2-4 years of Human Resources experience, with an emphasis on employee benefits administration, leave management, statutory benefits, and employee insurance claims; or any combination of education and experience that would provide an equivalent background.

Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, pregnancy, political affiliation, union membership, covered veteran status, protected genetic information and any other characteristic protected under laws and regulations.