Barista & Guest Experience Specialist

Zuspresso (M) Sdn Bhd; Petaling Jaya; On-site; MYR 20,000 - 31,000; Full time

Job summary

Zuspresso (M) Sdn Bhd is hiring for a front-of-house position in Petaling Jaya. You will prepare and serve drinks, greet customers, describe items, and handle payments with a friendly, energetic approach.

Candidates should have at least a SPM certificate, good English and Bahasa Malaysia, strong interpersonal skills, and a willingness to learn. Own transport is preferred and training will be provided for non-barista applicants.

Qualifications

• Offer friendly customer service with a smile.
• Handle cash and payments accurately.
• Communicate clearly with customers in English and Bahasa Malaysia.
• Provide a welcoming and engaging guest experience.

Responsibilities

• Prepare and serve hot and cold drinks according to recipe and presentation standards.
• Clean and sanitize work and seating areas, utensils, and equipment.
• Responsible for stock arrangement.
• Greet and connect with every customer.
• Describe menu items, service and recommend products to customers.
• Receive and process customer payments.
• Ensure high quality of service.

Skills

Customer service

Cash handling

Interpersonal skills

English language

Education

Secondary School/SPM certificate

Job description

Zuspresso (M) Sdn Bhd is hiring for a front-of-house position in Petaling Jaya. You will prepare and serve drinks, greet customers, describe items, and handle payments with a friendly, energetic approach.

Candidates should have at least a SPM certificate, good English and Bahasa Malaysia, strong interpersonal skills, and a willingness to learn. Own transport is preferred and training will be provided for non-barista applicants.