Banking Sales Associate – Cross-Product Growth

Bank Islam; Malaysia; Vor Ort; MYR 39.000 - 61.000; Vollzeit

Zusammenfassung

Bank Islam is seeking a Customer Service/BDC associate to transact with customers, promote bank products and services, and deliver proactive sales while maintaining high professionalism.

You will work under the guidance of Supervisors, participate in cross-selling, support back-office tasks such as updating trading rates, reconciliation, and document control, and ensure confidentiality and timely processing.

Aufgaben

• Transact with customers, products and services of the bank that is designated to BDC
• Proactive with a positive and active sales approach to delivering the products and services at the BDC.
• Demonstrate the highest level of professionalism and efficiency in handling and resolving customers’ complaints and issues
• Work as a team at the BDC, with the Supervisor and Acting Supervisor’s guidance to increase sales and achieve revenue target
• Actively involved in the cross-product sales activities of the Bank’s products and services that have been approved for cross selling at the BDC.
• Back Office and Administration: Update daily trading rates, ensure reconciliation and submission carried out by the stipulated timeline, perform housekeeping and ensure proper management and control of documents.

Jobbeschreibung

Bank Islam is seeking a Customer Service/BDC associate to transact with customers, promote bank products and services, and deliver proactive sales while maintaining high professionalism.

You will work under the guidance of Supervisors, participate in cross-selling, support back-office tasks such as updating trading rates, reconciliation, and document control, and ensure confidentiality and timely processing.