Banking Customer Support Specialist - Weekend Nights

Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579); Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Job summary

Urgent Banking Customer Services role in Kuala Lumpur, offered by Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579). Fresh graduates and experienced customer service professionals are welcome, with weekend and night shift opportunities.

You will answer inbound calls, respond to product/service questions, and identify and resolve customer problems by selecting the best solution. A diploma or higher is required, with fresh graduates encouraged to apply.

Qualifications

• Diploma or higher in any field.
• Experience in customer service or call centre is a plus.
• Fresh graduates are encouraged to apply.

Responsibilities

• Answer inbound calls from customers.
• Respond to customer requests and inquiries by answering product and service questions.
• Identify and resolve customers’ problems and complaints by selecting the best solution.

Skills

Customer service

Call center experience

Shift readiness

Education

Higher education degree

Fresh graduates welcome

Job description

Urgent Banking Customer Services role in Kuala Lumpur, offered by Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579). Fresh graduates and experienced customer service professionals are welcome, with weekend and night shift opportunities.

You will answer inbound calls, respond to product/service questions, and identify and resolve customer problems by selecting the best solution. A diploma or higher is required, with fresh graduates encouraged to apply.