Bancassurance Contact Centre Executive

MSIG Insurance (Malaysia) Bhd Registration No; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

MSIG Insurance (Malaysia) Bhd is seeking a Bancassurance Executive to join their team in Kuala Lumpur. This full-time role involves assisting with daily inbound call and email inquiries, outbound call campaigns, and complaint case investigations.

The ideal candidate is a Degree/Diploma holder, preferably in Insurance or Business Studies, and fresh graduates are welcomed. Previous experience in a Call Centre is an advantage, and strong interpersonal skills with a customer focus are essential.

Qualifications

• Degree / Diploma holders preferably in Insurance or Business Studies.
• Fresh graduates are welcome.
• Previous work experience in the Call Centre is an added advantage.

Responsibilities

• Assist in daily in bound call and email enquiries.
• Assist in outbound call campaign activities.
• Assist in Bancassurance email blast activities.
• Assist in complaint case investigation.

Skills

Interpersonal skills

People management skills

Customer focus

Education

Degree / Diploma in Insurance or Business Studies

Job description

MSIG Insurance (Malaysia) Bhd is seeking a Bancassurance Executive to join their team in Kuala Lumpur. This full-time role involves assisting with daily inbound call and email inquiries, outbound call campaigns, and complaint case investigations.

The ideal candidate is a Degree/Diploma holder, preferably in Insurance or Business Studies, and fresh graduates are welcomed. Previous experience in a Call Centre is an advantage, and strong interpersonal skills with a customer focus are essential.