Bancassurance AM - Tech, Ops & Prod

Zurich Life Insurance Malaysia Berhad; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

Monthly Incentive

Free Oversea Convention

Job summary

Zurich Life Insurance Malaysia Berhad is seeking a results-driven professional to actively manage daily work processes within a designated territory and to build profitable relationships with customers in a supportive, compliance-driven environment.

The role emphasizes analysis, problem-solving, training, and advisory capabilities to optimize operations and customer outcomes across Lloyds-style insurance services in Malaysia.

Responsibilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit; personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Job description

Job Accountabilities - Key Accountabilities

-Actively manage daily work processes of designated territory to achieve operational and strategic objectives.

-Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.-Lead short term (3 to 9 months), defined scope projects.

-Develop and maintain profitable relationships with new and existing customers.

-Assist customers with loss prevention meetings, claims issues, and product training.

-Provide training to customer and Strategic Business Unit; personnel on products and services.

-Provide technical advice that enables a customer to solve a problem or improve business.

-Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.

-Anticipate customer needs, monitor trends in order to recommend changes.

-Resolve technical issues within function or unit.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

• Schedule: Full Time

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Zurich is one of the world's leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.

Founded in Switzerland in 1872, the Zurich Insurance Group ("Zurich") is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis.

Zurich is one of the world's leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.

Founded in Switzerland in 1872, the Zurich Insurance Group ("Zurich") is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis.

• Perks and benefits
• Miscellaneous allowance Monthly Incentive, Free Oversea Convention

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