B2C Account Manager – Drive Growth & Relationships

MSEA Tyreplus Sdn Bhd; Selangor; On-site; MYR 60,000 - 120,000; Full time

Job summary

Michelin Malaysia is seeking an Account Manager B2C to develop and grow the business portfolio across direct customers, dealers, and professional end-users. You will work with a cross-functional team to deliver tailored value propositions and grow customer relationships while driving performance through strategic account planning.

The role requires a Bachelor’s degree, excellent communication, analytical thinking, and an entrepreneurial mindset.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Strong stakeholder management and communication skills.
• Self-driven, independent with an entrepreneurial mindset.
• Demonstrated eagerness to learn, adapt and take on new challenges.

Responsibilities

• Account Management: Gather and analyze customer information to understand needs, requirements, and business drivers.
• Opportunity Management: Develop and execute sales action plans to target leads and convert them into opportunities.
• Product, Service & Industry Knowledge: Position products and services competitively and align with customer needs.
• Negotiation: Conduct formal negotiations and secure mutually beneficial agreements.
• Customer Value Management: Develop promotions and coordinate planning to drive demand and forecast accurately.

Skills

Stakeholder management

Communication

Entrepreneurial mindset

Analytical skills

Independent worker

Team collaboration

Learning mindset

Networking

Project & account management

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

Michelin Malaysia is seeking an Account Manager B2C to develop and grow the business portfolio across direct customers, dealers, and professional end-users. You will work with a cross-functional team to deliver tailored value propositions and grow customer relationships while driving performance through strategic account planning.

The role requires a Bachelor’s degree, excellent communication, analytical thinking, and an entrepreneurial mindset.