AWS Cloud Engineer

Cigna Health and Life Insurance Company; Kuala Lumpur; On-site; MYR 120,000 - 240,000; Full time

Job summary

Cigna Health and Life Insurance Company in Malaysia is seeking a cloud engineer to design, deploy, and manage secure AWS infrastructure, build CI/CD pipelines, and implement IaC with Terraform.

The role emphasizes security compliance, cost optimization, and collaboration with DevOps and security teams, with on-call rotation and global standards.

Qualifications

• 3+ years of cloud engineering/AWS experience.
• Enterprise governance and compliance knowledge.
• Strong CI/CD experience with Azure DevOps, Git, and containers.
• Terraform for IaC and automated provisioning.
• Python, Bash, or PowerShell scripting skills.
• Understanding of cloud security and IAM.
• Experience with monitoring/logging tools and incident response.
• Excellent problem-solving and communication abilities.

Responsibilities

• Design, deploy, and secure scalable AWS infrastructure with high availability.
• Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions and Git.
• Implement IaC using Terraform for consistent provisioning.
• Collaborate with development and operations to automate cloud provisioning.
• Monitor AWS environments for performance, cost, and security compliance.
• Provide Tier 2/3 AWS platform support and root-cause analysis.
• Manage subscriptions, RBAC, and policy compliance per global standards.
• Contribute to backup, DR, and on-call coverage in a global context.

Skills

Cloud engineering

Governance

CI/CD

Containerization

Terraform

Scripting (Python/Bash/PowerShell)

Cloud security

Monitoring & Logging

Communication

ServiceNow/Jira/Confluence

Tools

Azure DevOps

Git

Docker

Kubernetes

Dynatrace

Prometheus

Grafana

Splunk

Job description

Key Responsibilities

• Deployment Project (initial secondment)
  • o Work as a Subject Matter Expert with the architecture team to design the cloud infrastructure to the highest security and supportability levels. Setting out the ongoing support requirements on day 1.
  • o Design, deploy, and manage scalable, secure, and resilient cloud infrastructure on AWS.
  • o Build and maintain CI/CD pipelines using tools such as Azure DevOps, GitHub Actions, and Git.
  • o Implement Infrastructure as Code (IaC) using Terraform for consistent and automated provisioning.
  • o Collaborate with development and operations teams to automate cloud provisioning and configuration.
  • o Monitor AWS environments for performance, cost optimization, and security compliance.
• AWS Platform Support
  • o Provide Tier 2/3 support for AWS infrastructure, services, and workloads (EC2, S3, IAM, Lambda, VPC, CloudFormation, and CloudWatch, security and monitoring).
  • o Troubleshoot incidents, perform root cause analysis, and drive timely resolution of issues impacting business operations.
  • o Manage AWS subscriptions, resource groups, RBAC, and policy compliance in line with CIGNA's global standards.
• Operational Excellence
  • o Monitor system health, performance, and cost optimisation using AWS CloudWatch, CloudTrail, and AWS Cost Explorer.
  • o Implement and maintain backup, disaster recovery, and high-availability configurations.
  • o Support automation and Infrastructure-as-Code (IaC) initiatives (e.g., Bash, Terraform, PowerShell).
• Security & Compliance
  • o Ensure compliance with CIGNA's security, privacy, and regulatory requirements (e.g., HIPAA, GDPR, local data residency).
  • o Support implementation of security controls, vulnerability management, and incident response in AWS.
  • o Collaborate with security and compliance teams to maintain and audit cloud controls.
• Collaboration & Escalation
  • o Work closely with CIGNA's application, data, and DevOps teams to support deployments and resolve cross-functional issues.
  • o Serve as a liaison with Amazon Support andescalate critical incidents as needed.
  • o Participate in global on-call rotation and support coverage for international time zones.
• Continuous Improvement
  • o Contribute to documentation, runbooks, and knowledge base articles for AWS operations.
  • o Participate in post-incident reviews and drive process improvements.
  • o Stay current with AWS platform updates, best practices, and emerging technologies.

Required Skills & Experience

• Minimum 3 years and above of relevant cloud engineering / AWS experience.
• Proven enterprise-level skills, including governance processes.
• Strong knowledge of CI/CD concepts and hands-on experience with Azure DevOps, Git, and containerization tools (e.g., Docker, Kubernetes).
• Proficiency in Terraform for infrastructure provisioning and management.
• Familiarity with scripting languages such as Python, Bash, or PowerShell.
• Understanding of cloud security principles and identity/access management.
• Experience with monitoring and logging tools (e.g., Dynatrace, Prometheus, Grafana, Splunk).
• Excellent problem-solving and communication skills.
• Experience of working with ServiceNow, JIRA and Confluence

Preferred Qualifications

• AWS certifications (e.g., AWS Certified Solutions Architect, DevOps Engineer).
• Experience with multi-cloud environments (AWS and Azure).
• Knowledge of Agile methodologies and DevSecOps practices

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.