AVP / VP - Segment

OCBC company; Malaysia; On-site; MYR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Holistic, flexible benefits

Professional development opportunities

Job summary

A leading financial services organization in Kuala Lumpur is seeking a Segment Manager. This role focuses on developing and executing strategies that meet customer needs while driving business growth. The ideal candidate should have at least 5 years of relevant experience, strong analytical skills, and a passion for customer engagement. With competitive benefits and a supportive work environment, the position offers opportunities for professional development and community impact.

Qualifications

• Minimum 5 years of experience in marketing, product management, or a related field.
• Strong analytical and problem-solving skills with data interpretation expertise.
• Excellent communication and collaboration skills.

Responsibilities

• Develop and execute segment-specific strategies to drive business growth.
• Analyze customer data and market trends for improvement opportunities.
• Collaborate with teams to develop and implement marketing initiatives.
• Manage segment-specific budgets and resource allocation plans.
• Monitor segment performance and suggest improvements.

Skills

Analytical skills

Problem-solving

Communication skills

Collaboration

Customer-centric approach

Education

Degree in Marketing, Business, or a related field

Job description

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This exclusion clause shall take effect to the fullest extent permitted by law.You further consent to Oversea-Chinese Banking Corporation Limited, its related corporations (collectively, the "OCBC Group"), and their respective business partners and agents (collectively, the “OCBC Representatives”) collecting, using and disclosing your personal data for purposes reasonably required by the OCBC Group and the OCBC Representatives to enable them to process your employment application and assess your suitability for the position which you are applying for. Such purposes are set out in a Data Protection Policy, which is accessible at www.ocbc.com/policies or available on request and which you confirm you have read and understood.AVP / VP - Segment page is loaded## AVP / VP - Segmentremote type: Onsitelocations: OCBC Malaysia, Menara OCBCtime type: Full timeposted on: Posted Todayjob requisition id: JR00006450# **WHO WE ARE:** Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.# This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Segment Management Why Join As a Segment Manager at OCBC, you'll have the opportunity to drive business growth and make a real impact on our customers' lives. You'll be responsible for developing and executing strategies that meet the unique needs of our customers, and working closely with cross-functional teams to bring these strategies to life. If you're passionate about understanding customer needs and developing innovative solutions, this role is for you. How you succeed To succeed in this role, you'll need to have a deep understanding of our customers' needs and preferences. You'll work closely with our data analytics team to gain insights into customer behavior, and use these insights to develop targeted marketing campaigns and product offerings. You'll also need to collaborate with our sales and service teams to ensure that our customers receive a seamless and personalized experience. What you do - Develop and execute segment-specific strategies to drive business growth and customer engagement - Analyze customer data and market trends to identify opportunities for growth and improvement - Collaborate with cross-functional teams, including sales, service, and marketing, to develop and implement segment-specific initiatives - Develop and manage segment-specific budgets and resource allocation plans - Monitor and report on segment performance, and make recommendations for improvement Who you are - A degree in Marketing, Business, or a related field - At least 5 years of experience in marketing, product management, or a related field - Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams - A customer-centric approach, with a passion for understanding and meeting customer needs Who We Are Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.# # # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.