AVP, Relationship Manager, Commercial Banking

2201 United Overseas Bank (Malaysia) Bhd; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is seeking a proactive Relationship Manager to grow a portfolio of high-net-worth and corporate clients in Malaysia. You will assess client needs, tailor banking solutions, and build trusted relationships.

You will conduct financial analyses, craft proposals, and present solutions while coordinating with product, credit, and operations teams. You will meet sales targets and maintain meticulous client records in a fast-paced environment.

Qualifications

• Proactively manage and grow a portfolio of high-net-worth or corporate clients, identifying and pursuing new business opportunities.
• Develop a deep understanding of clients' financial situations, objectives, and risk appetites to provide tailored banking products and services.
• Conduct thorough financial analysis and risk assessments for clients, ensuring compliance with internal policies and regulatory requirements.
• Prepare and present compelling financial proposals and solutions to clients, effectively communicating benefits and addressing concerns.
• Act as the primary point of contact for clients, resolving inquiries, addressing issues, and ensuring a high level of customer satisfaction.
• Collaborate effectively with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless client service.
• Stay updated on market trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks.
• Achieve sales and revenue targets for the assigned portfolio, contributing to the overall growth of the bank.
• Maintain accurate and up-to-date client records and documentation.

Responsibilities

• Proactively manage and grow a portfolio of high-net-worth or corporate clients, identifying and pursuing new business opportunities.
• Develop a deep understanding of clients' financial situations, objectives, and risk appetites to provide tailored banking products and services.
• Conduct thorough financial analysis and risk assessments for clients, ensuring compliance with internal policies and regulatory requirements.
• Prepare and present compelling financial proposals and solutions to clients, effectively communicating benefits and addressing concerns.
• Act as the primary point of contact for clients, resolving inquiries, addressing issues, and ensuring a high level of customer satisfaction.
• Collaborate effectively with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless client service.
• Stay updated on market trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks.
• Achieve sales and revenue targets for the assigned portfolio, contributing to the overall growth of the bank.
• Maintain accurate and up-to-date client records and documentation.

Skills

Relationship management

Sales targets

Client communication

Banking products knowledge

Financial analysis

Education

Bachelor's degree in Business Administration, Finance, Economics

Certifications such as FIMM, PCE, CMFAS advantageous

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

• Proactively manage and grow a portfolio of high-net-worth or corporate clients, identifying and pursuing new business opportunities.
• Develop a deep understanding of clients' financial situations, objectives, and risk appetites to provide tailored banking products and services, including loans, deposits, investments, and wealth management solutions.
• Conduct thorough financial analysis and risk assessments for clients, ensuring compliance with internal policies and regulatory requirements.
• Prepare and present compelling financial proposals and solutions to clients, effectively communicating benefits and addressing concerns.
• Act as the primary point of contact for clients, resolving inquiries, addressing issues, and ensuring a high level of customer satisfaction.
• Collaborate effectively with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless client service.
• Stay updated on market trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks.
• Achieve sales and revenue targets for the assigned portfolio, contributing to the overall growth of the bank.
• Maintain accurate and up-to-date client records and documentation.

Job Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 3-5 years of experience in relationship management within the banking or financial services industry, preferably with exposure to a specific client segment (e.g., retail, corporate, or private banking).
• Proven track record of achieving sales targets and building strong client relationships.
• Strong understanding of banking products and services, including lending, deposits, investments, and treasury solutions.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to analyze financial data, assess risk, and make sound recommendations.
• Customer-centric mindset with a commitment to delivering exceptional service.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant professional certifications (e.g., FIMM, PCE, CMFAS) are an advantage.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site