Automotive Sales Experience Advisor

Sime Darby Auto Hyundai Sdn. Bhd.; Selangor; On-site; MYR 28,000 - 67,000; Full time

Job summary

Sime Darby Auto Hyundai Sdn. Bhd. is seeking a dynamic automotive sales professional in Selangor to engage customers, showcase vehicles and close deals. The role emphasizes relationship building, product knowledge and CRM data management.

You will coordinate test drives, prepare offers, negotiate terms and ensure smooth delivery while maintaining high standards of showroom presentation.

Responsibilities

• Initiates first contact
• Plans and conducts acquisition activities in the case of select target groups in the particular market area
• Approaches and consults professional customer/interested party (e.g. via e-mail, telephone, at events)
• Makes follow-up after initial contact
• Coordinates interested party and customer appointments and delivery dates
• Establishes and secures contacts with interested parties
• Provides information about improvements and expansions to the car programmes to be offered and to the car presentation and providing recommendations to the sales manager
• Regularly checks the inventory and fair market prices and uses these to derive recommendations for the sales manager
• Makes sure customer data are stored in CRM system
• Performs the need analysis
• Performs customer need analysis
• Systematically presents the car while creating a clear customer connection
• Gives statement of benefits based on the reasons for purchase
• Helps the customer to experience the car with all five senses
• Organizes the test drive with the need-based car
• Prepares the offer of purchase and closes the deal
• Checks pricing regularly
• Negotiates price/conditions (including FS-offers and trade-in and under consideration of current sales promotion measures)
• Offers follow-up
• Conducts commercial evaluation
• Establishes the acceptance price in coordination with the sales manager
• Advises customers and potential customers about insurance services and used car warranties
• Assumes responsibility for the cleanliness, flawlessness, and operational readiness of the cars
• Prepares the contract: Drafts the contract, defines the price / conditions under consideration of trade-in
• Finalizes sales / obtains order confirmation
• Coordinates the car delivery/handover
• Schedules delivery
• Initiates preparation of the car in the contractually stipulated delivery condition
• Creates necessary car and customer documents
• Arranges delivery in a customer-oriented manner
• Provides car information
• To explore exciting career opportunities in our Motors operations in Australia, Sime Motors Australia Career Site

Job description

Sime Darby Auto Hyundai Sdn. Bhd. is seeking a dynamic automotive sales professional in Selangor to engage customers, showcase vehicles and close deals. The role emphasizes relationship building, product knowledge and CRM data management.

You will coordinate test drives, prepare offers, negotiate terms and ensure smooth delivery while maintaining high standards of showroom presentation.