Automation Service Engineer: Onsite Troubleshooting & Global Support

Private Advertiser; Penang; Remote; MYR 72,000 - 110,000; Full time

Job summary

Private Advertiser, based in Malaysia, seeks an experienced automation technician to install, test, and commission systems, and to maintain automation equipment.

You will set up controllers, PCs and robots, troubleshoot issues, and provide on-site and phone support, traveling overseas as needed. The role requires 3+ years of hands-on experience and a Diploma or Bachelor\u2019s in Electronics, Computer Engineering, or Automation. Join a customer-focused team delivering timely service reports.

Qualifications

• Diploma or Bachelor\u2019s degree in Electronics, Computer Engineering, Automation, or related field.
• 3+ years of experience in automation setup, maintenance, or service support.
• Knowledge of electrical systems, servo motors, robots, and automation equipment.
• Experience with PC, software installation, and machine configuration.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good teamwork, communication, and time-management skills.
• Willingness to learn new technologies and travel overseas on short notice.

Responsibilities

• Install, test, commission, and maintain automation systems.
• Set up controllers, PCs, software, robots, and electrical/electronic components.
• Troubleshoot equipment issues by analyzing circuits, machine logs, and process flows.
• Identify root causes and perform repairs to minimize equipment downtime.
• Conduct onsite machine buy-offs based on customer requirements.
• Handle customer support requests and coordinate with internal teams to resolve issues.
• Provide phone and onsite support in line with service requirements.
• Prepare accurate and timely service reports.
• Work independently while maintaining strong communication and customer service.

Skills

Troubleshooting

Analytical thinking

Problem solving

Teamwork

Communication

Time management

Willingness to travel

Education

Diploma or Bachelor\u2019s Degree in Electronics, Computer Engineering, Automation

Job description

Private Advertiser, based in Malaysia, seeks an experienced automation technician to install, test, and commission systems, and to maintain automation equipment.

You will set up controllers, PCs and robots, troubleshoot issues, and provide on-site and phone support, traveling overseas as needed. The role requires 3+ years of hands-on experience and a Diploma or Bachelor\u2019s in Electronics, Computer Engineering, or Automation. Join a customer-focused team delivering timely service reports.