Audit Program Associate: ISO Compliance & Governance

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel, launching a Shared Services Centre in Kuala Lumpur, is seeking an Audit Program Associate to support certification programs, audits, and compliance initiatives. The role strengthens governance and drives continuous improvement through stakeholder collaboration and project coordination.

Responsibilities include managing certification programs, ensuring ongoing compliance, coordinating audit activities, and liaising with external consultants to deliver high-quality governance outcomes.

Qualifications

• Bachelor's degree required in Business, Engineering, Information Systems, Quality Management, Audit, or related.
• Experience supporting ISO certification programs, compliance, audit, governance, or quality management activities preferred.
• Knowledge of ISO management system standards (e.g. ISO 9001, ISO 27001, ISO 20000) is an advantage.

Responsibilities

• Support certification programs and compliance management across the organization.
• Assist in audit readiness and continuous improvement of internal controls and processes.
• Collaborate with cross-functional stakeholders to facilitate certification activities and maintain documentation.
• Coordinate full audit lifecycle including internal and external audits and ongoing compliance monitoring.
• Identify process gaps and support governance and operational control improvements.
• Monitor non-conformities and follow up on corrective actions to ensure timely resolution.

Skills

Audit processes

Documentation management

Stakeholder management

Project coordination

Multi-priority management

Microsoft Office

Continuous improvement

Communication skills

Education

Bachelor's degree in Business or related discipline

Tools

Excel

PowerPoint

Word

Job description

Singtel, launching a Shared Services Centre in Kuala Lumpur, is seeking an Audit Program Associate to support certification programs, audits, and compliance initiatives. The role strengthens governance and drives continuous improvement through stakeholder collaboration and project coordination.

Responsibilities include managing certification programs, ensuring ongoing compliance, coordinating audit activities, and liaising with external consultants to deliver high-quality governance outcomes.