Associate Specialist, Global Payments

MSD; Selangor; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Merck & Co., Inc. in Malaysia (Selangor) seeks an Associate Specialist, Global Payments to support end-to-end StS payment processes. You will process standard, urgent, and off-cycle payments, ensure accuracy, and maintain audit trails.

The role emphasizes automation, process improvements, and collaboration across markets. The ideal candidate has a Bachelor’s degree in Finance or related field, 1+ year of relevant experience, and strong analytical and communication skills.

Qualifications

• Bachelor’s degree in Finance, Business, or related field.
• 1+ year of experience in Finance, Accounting, Shared Services, or StS (preferred).
• Basic understanding of Source to Settle or payment processes.
• Strong attention to detail and analytical skills.
• Good communication and stakeholder collaboration skills.
• Proactive with a continuous improvement mindset.

Responsibilities

• Execute global payment processes, including standard and urgent payments.
• Perform payment pre-checks to ensure accuracy and reduce rejections.
• Monitor payment runs and promptly escalate exceptions.
• Support out-of-cycle and urgent payment requests.
• Maintain proper documentation and audit trails for all payments.
• Identify trends, issues, and root causes of payment delays.
• Collaborate with Accounts Payable, Treasury, IT, and other stakeholders to resolve issues.
• Support process improvement, automation, and standardization initiatives.
• Contribute to knowledge sharing, documentation, and training materials.
• Deliver high-quality service to internal and external stakeholders.
• Ensure compliance with global policies, controls, and audit requirements.

Skills

Analytical Thinking

Attention to detail

Communication

Stakeholder collaboration

Process improvement

SAP Ariba

Microsoft Excel

Independent work

Education

Bachelor’s degree in Finance/Business

Tools

SAP

Ariba

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsibility
Job DescriptionPosition OverviewOur company’s Global Business Solutions (GBS) team manages end-to-end Source to Settle (StS) processes, including vendor setup, purchasing, invoicing, and payments.

The Associate Specialist, Global Payments supports the execution of standard global payment processes, ensuring payments are processed accurately, on time, and in compliance with policies and controls. Working within a global team, this role handles day-to-day payment activities, including standard, urgent, and off-cycle payments.

The role also focuses on identifying process improvements, supporting automation and standardization efforts, and collaborating with cross-functional teams to enhance efficiency and consistency across markets.

Key Responsibilities

• Execute global payment processes, including standard and urgent payments
• Perform payment pre-checks to ensure accuracy and reduce rejections
• Monitor payment runs and promptly escalates exceptions
• Support out-of-cycle and urgent payment requests
• Maintain proper documentation and audit trails for all payments
• Identify trends, issues, and root causes of payment delays
• Collaborate with Accounts Payable, Treasury, IT, and other stakeholders to resolve issues
• Support process improvement, automation, and standardization initiatives
• Contribute to knowledge sharing, documentation, and training materials
• Deliver high-quality service to internal and external stakeholders
• Ensure compliance with global policies, controls, and audit requirements

Education & Experience

• Bachelor’s degree (or near completion) in Finance, Business, or related field
• 1+ year of experience in Finance, Accounting, Shared Services, or StS (preferred)
• Basic understanding of Source to Settle or payment processes
• Strong attention to detail and analytical skills
• Good communication and stakeholder collaboration skills
• Proactive with a continuous improvement mindset

Technical Skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• SAP and Ariba experience required
• Strong organizational and communication skills
• Ability to work independently in a fast-paced environment

Skills & Competencies

• High attention to detail and accuracy
• Strong problem-solving and analytical mindset
• Customer-focused and results-driven
• Ability to manage priorities and meet deadlines
• Team player with strong collaboration skills
• High integrity and accountability
• Languages English required; Asian language skills (Japanese, Mandarin, Korean) are a plus

Possible Career Moves

• Associate Specialist / Specialist, STS Support
• Associate Specialist / Specialist, Vendor Master Data
• Associate Specialist / Specialist, Supplier Onboarding
• Associate Specialist / Specialist, Invoice Processing / Resolution
• Specialist, Settlements

Required Skills

Analytical Thinking, Analytical Thinking, Best Practices Research, Business Administration, Communication, Communications Support, Customer Service Management, Data Quality Management, Driving Continuous Improvement, Ethics, Financial Accounting Controls, Financial Analysis, Financial Operations, Financial Planning and Analysis (FP&A), Generally Accepted Accounting Principles (GAAP), Global Shared Services, Microsoft Excel, Oral Communications, Planning Budgeting And Forecasting (PBF), Policy Procedures, Preparation of Financial Reports, Process Improvements, Quantitative Analytics, SAP Retail, Service Excellence {+ 1 more}

Business Administration, Business Administration, Business Process Standardization, Business Support, Channel Optimization, Clinical Supply Chain Management, Compliance Tracking, Customer Management, Customer Relationship Management (CRM), Customer Service Management, Customer Support, Customer Technical Support, Data Management, Data Quality, Financial Analysis, Financial Operations, Financial Planning, Generally Accepted Accounting Principles (GAAP), Human Resources (HR) Shared Services Advisory, IT Infrastructure Support, Policy Development, Quality Control Management, Quality Improvement Programs, Quantitative Analytics, SAP Ariba {+ 1 more}

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Flexible Work Arrangements

Hybrid

Job Posting End Date

09/30/2026

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID R405344