Associate Manager - Reliability and Maintenance

ResMed (Malaysia) Sdn Bhd (MY); Kulai; On-site; MYR 180,000 - 280,000; Full time

Job summary

ResMed is seeking an Associate Manager - Reliability and Maintenance to lead the maintenance and reliability function across multiple manufacturing sites in Malaysia. The role drives preventive, predictive, and corrective maintenance programs to maximize equipment uptime, support OEE targets, and ensure GMP-compliant operations.

The incumbent leads a team of technicians, collaborates with Manufacturing, Engineering, Quality, Facilities, and EHS, and oversees asset lifecycle management, spare

Qualifications

• Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Engineering, or related discipline.
• Minimum 5-8 years of maintenance, reliability, or manufacturing engineering experience, including people leadership responsibilities.
• Proven experience leading maintenance teams within a manufacturing environment.
• Strong knowledge of preventive maintenance, predictive maintenance, equipment reliability, and asset management practices.
• Experience troubleshooting manufacturing equipment, automation systems, and production machinery.
• Strong leadership, communication, and stakeholder management skills.
• Experience driving continuous improvement initiatives and structured problem-solving activities.
• Ability to work collaboratively across Manufacturing, Engineering, Quality, Facilities, and EHS functions.

Responsibilities

• Lead and develop the maintenance and reliability team across manufacturing operations and multiple production sites.
• Establish and execute reliability strategies to improve equipment performance, availability, and manufacturing efficiency.
• Drive asset reliability through preventive, predictive, and corrective maintenance programs.
• Monitor equipment performance metrics and implement actions to improve Overall Equipment Effectiveness (OEE), uptime, and maintenance productivity.
• Develop maintenance plans and schedules to minimize operational disruptions and support business demands.
• Provide technical leadership and direction for troubleshooting complex equipment, automation, and manufacturing system issues.
• Partner with Manufacturing Engineering and Production teams to identify root causes and implement sustainable corrective actions.
• Support equipment commissioning, qualification, upgrades, and technology implementation projects.
• Drive root cause analysis using structured problem-solving methodologies such as 5 Why, Fishbone Analysis, and Failure Mode and Effects Analysis (FMEA).
• Lead continuous improvement initiatives focused on equipment reliability, maintenance effectiveness, production efficiency, and cost optimization.
• Support Lean Manufacturing, TPM (Total Productive Maintenance), and Operational Excellence programs.
• Utilize equipment and maintenance data to identify trends, improve reliability, and drive preventive actions.
• Collaborate with stakeholders to deliver business improvement and manufacturing excellence projects.

Skills

Leadership

Stakeholder management

Maintenance planning

Troubleshooting

Problem solving

Continuous improvement

Education

Mechanical Engineering

Electrical Engineering

Mechatronics

Manufacturing Engineering

Tools

CMMS

Maintenance planning tools

Asset management platforms

Job description

Associate Manager - Reliability and Maintenance

The Associate Manager, Reliability & Maintenance is responsible for leading the maintenance and reliability function across manufacturing operations, ensuring production equipment, facilities, tooling, and critical assets operate safely, efficiently, and reliably.

This role leads a team of maintenance technicians across multiple sites and is accountable for preventive and predictive maintenance programs, equipment reliability, asset lifecycle management, troubleshooting support, spare parts management, and continuous improvement initiatives. The incumbent will collaborate closely with Manufacturing, Engineering, Quality, Facilities, and EHS teams to maximize equipment uptime, reduce unplanned downtime, and support operational excellence.

The role ensures compliance with ResMed's Quality Management System (QMS), GMP requirements, Occupational Health & Safety (OHS) standards, and applicable regulatory requirements.

Let's Talk About Responsibilities

Reliability & Maintenance Management

Lead and develop the maintenance and reliability team across manufacturing operations and multiple production sites.

Establish and execute reliability strategies to improve equipment performance, availability, and manufacturing efficiency.

Drive asset reliability through preventive, predictive, and corrective maintenance programs.

Monitor equipment performance metrics and implement actions to improve Overall Equipment Effectiveness (OEE), uptime, and maintenance productivity.

Develop maintenance plans and schedules to minimize operational disruptions and support business demands.

Technical Leadership & Troubleshooting

Provide technical leadership and direction for troubleshooting complex equipment, automation, and manufacturing system issues.

Partner with Manufacturing Engineering and Production teams to identify root causes and implement sustainable corrective actions.

Support equipment commissioning, qualification, upgrades, and technology implementation projects.

Drive root cause analysis using structured problem-solving methodologies such as 5 Why, Fishbone Analysis, and Failure Mode and Effects Analysis (FMEA).

Continuous Improvement & Operational Excellence

Lead continuous improvement initiatives focused on equipment reliability, maintenance effectiveness, production efficiency, and cost optimization.

Support Lean Manufacturing, TPM (Total Productive Maintenance), and Operational Excellence programs.

Utilize equipment and maintenance data to identify trends, improve reliability, and drive preventive actions.

Collaborate with stakeholders to deliver business improvement and manufacturing excellence projects.

People Leadership & Capability Development

Lead, coach, and develop a team of technicians, ensuring high levels of engagement, accountability, and performance.

Establish training plans, competency development programs, and succession planning activities.

Provide technical mentoring and support to maintenance personnel and manufacturing teams.

Promote a culture of safety, teamwork, continuous learning, and operational excellence.

Compliance & Asset Management

Ensure compliance with GMP, Quality Management Systems, regulatory requirements, and Occupational Health & Safety standards.

Maintain the integrity and accuracy of maintenance records, calibration documentation, and technical procedures.

Manage maintenance budgets, spare parts inventories, critical spare strategies, and repair expenditures.

Support audit readiness and participate in internal, external, and regulatory audits where required.

Let's Talk About Qualifications and Experience

Required

Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Engineering, or a related discipline.

Minimum 5-8 years of maintenance, reliability, or manufacturing engineering experience, including people leadership responsibilities.

Proven experience leading maintenance teams within a manufacturing environment.

Strong knowledge of preventive maintenance, predictive maintenance, equipment reliability, and asset management practices.

Experience troubleshooting manufacturing equipment, automation systems, and production machinery.

Strong leadership, communication, and stakeholder management skills.

Experience driving continuous improvement initiatives and structured problem-solving activities.

Ability to work collaboratively across Manufacturing, Engineering, Quality, Facilities, and EHS functions.

Preferred

Experience within a medical device, pharmaceutical, electronics, or other highly regulated manufacturing environment.

Certification or experience in Lean Manufacturing, TPM, Six Sigma, Reliability Engineering, or Operational Excellence methodologies.

Familiarity with CMMS systems, maintenance planning tools, and asset management platforms.

Knowledge of GMP, ISO 13485, regulatory compliance requirements, and quality systems.

Experience supporting equipment validation, automation systems, and manufacturing expansion projects.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.

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