Associate Manager, Global Markets ETD & Commodities Ops

Standard Chartered; Kuala Lumpur; On-site; MYR 134,000 - 201,000; Full time

Job summary

Standard Chartered Bank is seeking an ETD Operations specialist to support the management of Exchange Traded Derivatives across multiple desks and regions. The role focuses on post-trade processing, query remediation, and ensuring timely issue resolution with a strong emphasis on risk controls.

You will collaborate with Technology and Front Office partners to drive process improvements, standardise procedures, and maintain regulatory compliance across global operations, including coordination

Qualifications

• Subject matter expert on Exchange Traded Derivatives and post-trade processing.
• Experience with front-to-back ETD processing across asset classes.
• Minimum 3 years of Financial Markets experience, ideally from a top-tier bank.
• Knowledge of commodity products and related risk controls is advantageous.
• Ability to influence demanding stakeholders and drive continuous improvement.

Responsibilities

• Support for all House Franchises across relevant Business lines trading Exchange Traded Derivatives.
• Own query remediation, trade life-cycle processing and day-to-day processing; escalate to minimise risk.
• Understand futures, options lifecycles across rates, commodities, FX & equities; be SME for core systems.
• Drive transformation with Technology; partner with FM to improve processes.
• Act as liaison between Operations, Sales/Trading, and global teams to resolve issues.

Skills

ETD operations

Process improvement

Stakeholder mgmt

Communication skills

Vendor systems

Excel proficiency

VBA knowledge

Front-to-back

Regulatory compliance

Education

University degree preferred

Tools

ION XTP

FIS

GMI

Bloomberg

Murex

Excel

LME SMART

LME SELECT

ICE Admin

CME

Job description

Job Summary

We’re a leading international bank, with more than a 150-year history in some of the world’s most dynamic markets. We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East. With more than 1,100 branches and offices in 68 countries, we offer exciting and challenging international career opportunities.

Key Responsibilities

Strategy

• Support for all House Franchises across all relevant Business lines trading Exchange Traded Derivatives
• Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, to minimise risk.
• Understand the Futures & Options products lifecycle across Rates, Commodities, FX & Equities from front to back and be the subject matter expert and go-to person for the core systems processing.
• Drive continuous improvement and innovate:
• Partner with Technology to deliver transformation.
• Work with FM to identify process improvements and drive efficiency.
• Face of Operations to Sales and Trading Desks locally – primary point of contact:
• Insulate FM from post execution processing / queries, represent Operations functions.
• Build team profile with the Front Office
• Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
• New business enablement and solutions, partner to deliver strategic FM initiatives.
• Constantly seek opportunities to improve global consistency, work closely with the Hubs and other regions to close gaps and standardise processes.
• Communicate with trading desks & COO to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations.
• Build strong relationship with direct colleagues in Bangalore, London & New York ETD Ops as well as Singapore Clearing Technology to facilitate efficient communications and speedy resolutions of issues:
• Identify and close knowledge gaps within the Global Team through hands on training.
• Daily KPI monitoring vs SLA.
• Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency.
• Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data.
• Be aware of, and strive to reduce, vendor costs.
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines.
• Achieve regulatory compliance and future proof the ETD Ops model through a strong understanding of current rules and anticipation of upcoming regulations.
• Adherence to Ops Risk Framework standards of implementation and process management:
• Continuous review of procedures & processes.

Business

• Standard Chartered Bank (SCB) Technology, Transformation & Operations (TTO) has a dedicated Financial Market Operations which supports the market clients and products within Corporate & Institutional Banking (CIB). FM Operations has responsibility for the execution, control and continuous improvement of processes to support our Products & Clients. FMO has 3 distinct functions – Product Management, Regional/Country oversight and Processing Functions (Service Providers). This role has oversight for product management of Financial Market Commodity Operations including Futures, Listed and OTC Derivatives and Physical Commodities.

Processes

• Maintenance of brokers, contracts, accounts in the banks systems to ensure STP trade flow
• Top Day Trade Monitoring and allocations for ICE Group, CME Group (NYMEX, COMEX, CBOT) and LME and other exchanges as required/ onboarded.
• Monitoring Lifecyle events and clearing
• Trade and Position Reconciliation
• Front Office – Back Office (FOBO) Reconciliations
• Open interest management
• Managing intra-day and EOD cash margin calls
• Option Abandonment/Exercise/Expiry
• MIFID II CPR Position Reporting and CME/ CFTC Large Trader (Position Reporting) to the relevant exchanges
• CME FX Delivery Process
• Balance Sheet Substantiation and Accounting management
• Back Office system processing and EOD running
• Collateral management

People & Talent

• Ensure that there is a strong support model and staff contingency plan in place within the team at all times.
• Enhance the development of peers by imparting knowledge in your area of expertise.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also,
• awareness and understanding of the main risks facing the Group and the role the individual plays in
• managing them
• Responsible for execution of the banks 1st line controls within the Trade Initiation Execution and Capture and
• Settlements and Clearing Processes.
• Ensure operational risk/loss incidents are logged and managed in accordance to group OR procedures.
• Ensure a full understanding of the risk and control environment in area of responsibility

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators/exchange in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and address risk, conduct and compliance matters.
• Help the ETD Operations team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Comply with all regulation including, CASS, EMIR, Dodd Frank, client identification, KYC and apply relevant AML procedures and all reporting as necessary.

Key stakeholders

• Work in close synergy with the global ETD Clearing teams in London, US and India and Middle Office in London, Singapore, US and India to resolve daily BAU issues and ensure processes are executed efficiently.
• Support the trading desks by being responsive to any questions and challenge when necessary.
• Work closely with Country and Group Operational Risk Functions to address control gaps or process weaknesses.
• Support the Global Head of Commodities and ETD Operations and the COO office to execute the strategy of the FM Business.
• Support both country and product compliance to ensure the function is compliant to all regulatory and exchange requirements.

Other Responsibilities

• Embed Here for good and Group’s brand and values in the ETD Operations team,
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills And Experience

Required Experience

• Subject matter expert on Exchange Traded Derivatives with a core understanding trade and post trade processes
• ETD trade, position and cash reconciliations inclusive of fees & commission management
• Additional knowledge of expiry and trade life-cycling is highly desirable.
• Minimum 3 years Financial Markets experience ideally from a top tier bank.
• Understanding of front to back process and systems flows
• Strong understanding of commodities products including Base Metals, Precious Metals, Structured Inventory
• Product, Energy, Power & Gas. Financial and physical knowledge needed and highly advantageous.
• Knowledge of Carbon Emissions and Voluntary Carbon Credits and experience of ICE Endex and CBL exchanges desirable.

Required Skills

• Analytical and process improvement mindset
• Strong inter-personal skills:
• Confident communicator able to adapt style to Front Office and Hubs colleagues.
• Ability to influence demanding individuals.
• Demonstrate strong teamwork and values mindset.
• Thrive on working in fast paced environment while maintaining attention to detail.
• Fast learner with the ability to think out of the box and provide solutions.
• Knowledge of vendor systems supporting ETDs (ION XTP, FIS, GMI or equivalent) Bloomberg, Murex v2.11 and v3.1 preferable plus LME SMART, LME SELECT, ICE Admin, ICE FEC, ICE ECS, CME Deliveries Plus, CME FEC
• Proficient in Excel (pivots, lookups and basic VBA an advantage)

Role Specific Technical Competencies

• Internal Controls
• Operational Functions
• Process Improvement
• Products and Services
• Relationship Management
• Risk Management

Qualifications

• Education: University degree preferred
• Languages: Mandarin will add advantage

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.