Associate - Compliance (AML - Mandarin Speaking)

AIA; Putrajaya; On-site; MYR 90,000 - 140,000; Full time

Job summary

AIA in Putrajaya is seeking a Risk & Compliance professional to provide guidance on operational risk areas, including distribution, regulatory compliance, and information security. The role supports AML implementation, screening, and coordinating with the Hong Kong team to ensure timely responses.

Candidates should have a bachelor’s degree in Insurance or Finance, with experience in group insurance operations being advantageous. Strong communication and teamwork skills are essential for success.

Qualifications

• Bachelor’s degree in Insurance, Finance or related field.
• Experience in group life/insurance operations is a plus.
• Details oriented, self-motivated and customer-focused.
• Strong teamwork and communication skills.

Responsibilities

• Ensure compliance screening processes are followed per SOPs and guidelines.
• Assist in implementing AML framework to comply with AML regulations and Group policies.
• Conduct screening and reviews to meet regulatory and AIA HK requirements, mitigating reputational, legal and financial risks.
• Coordinate with the Hong Kong team and respond to their requests promptly.
• Oversee OSS office operations and ensure coordination within the team.
• Escalate issues to management when appropriate.
• Ensure tasks are processed accurately with risk assessment within SLA/TAT with business partners.

Skills

Risk management

Regulatory compliance

AML awareness

Communication

Team collaboration

Education

Bachelor’s degree in Insurance/Finance

Job description

Build a healthier and more sustainable future for everyone. At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities. Join us to shape what comes next, grow through new experiences and extend your impact across Asia.

About the Role

Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security

Job Responsibilities:

• Ensure the team to process all compliance screening that are outsourced to the department according to the agreed Standard Operating Procedure and guidelines.
• Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.
• To carry out screening and reviewing activities in order to ensure compliance with regulatory and AIA HK requirements and to reduce any reputational, legal and financial risk.
• Provide support to liaise with Hong Kong team and ensure their requests and queries are promptly responded.
• Assist to oversee the operations team in OSS office and ensure they are well-coordinated.
• Issues are promptly escalated to key Management where appropriate.
• Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner.

Job Requirements:

• Candidate must possess at least a bachelor's degree, Postgraduate, Professional Degree, Insurance or Financial related qualifications.
• Possess experience in group insurance or life insurance operations will be an advantage.
• Details oriented, Self-motivated and customer orientated.
• Must be a good team player.
• Good communication and interpersonal skills.
• Good time management and organization skills.
• Good PC skills.
• Proficient in both Chinese and English.
• Proficient in traditional Chinese reading and writing will be an advantage.
• Willing to work in IOI City Mall, Tower 1, Putrajaya.
• The role is required following Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application.

You are responsible for ensuring that the information you submit is accurate and up-to-date.

Better starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what "better" looks like.

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