Associate Analyst, Client Technologies (night shift)

Radiometer; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global life sciences company is seeking an Associate Analyst in Client Technologies for their Kuala Lumpur office. This role involves providing technical support in a night shift capacity, ensuring the smooth operation of IT systems and delivering user support. Successful candidates should have relevant qualifications and experience in IT support, with strong problem-solving skills and a customer-oriented attitude. Join our innovative team and help accelerate impactful solutions.

Qualifications

• Experience in Tier-1 & 2 Service Desk support and PC support.
• Proven skills in Microsoft computing environment.
• Ability to provide remote and hands-on user support.

Responsibilities

• Manage Service Desk incidents and requests.
• Provision end user computing systems and tools.
• Maintain IT systems and facilities.
• Participate in IT-related projects.

Skills

PC and software troubleshooting

Customer service

Problem-solving

Team-oriented mindset

Education

Applicable degree program or IT industry certification

Job description

Associate Analyst, Client Technologies (night shift) page is loaded

Associate Analyst, Client Technologies (night shift)

Apply locations Kuala Lumpur, Wilayah Persekutuan, Malaysia time type Full time posted on Posted 2 Days Ago job requisition id R1293890

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

The IT Analyst is responsible for providing technical support and ensuring the smooth operation of IT systems within the organization. They play a crucial role in maintaining high levels of user satisfaction by serving as the first point of contact for end-users, addressing concerns, resolving issues, and delivering timely and effective solutions.

This position reports to the Sr. Manager, Client Technologies and is part of the Client Technologies Team located in KL, Malaysia and will be an on-site role, and operates on night shift.

In this role, you will have the opportunity to:

• Service Desk incident and request management
• End User computing systems and tools provisioning
• IT systems and facility maintenance
• Participate in IT related projects

The essential requirements of the job include:

• Applicable degree program or IT industry certification
• Tier-1 & 2 Service Desk support and PC support experience
• PC and software troubleshooting and technical skills, including experience in Microsoft computing environment
• Provide remote and hands-on user support for desktops, laptops

It would be a plus to have:

• Passion for problem-solving and customer service
• Team-oriented mindset with an openness to constructive feedback
• Eagerness to learn new technologies and systems
• Root cause analysis

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

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