ASSISTANT SUPERVISOR - KOTA KEMUNING

Watsons Malaysia; Selangor; On-site; MYR 39,000 - 61,000; Full time

Job summary

Watsons Malaysia is seeking a retail manager to drive sales targets and lead a friendly, professional customer service culture in-store. You will collaborate with the Store Manager to recruit and maintain a capable sales team, ensure efficient in-store teamwork, and keep stock levels well managed.

The role requires a minimum SPM with retail management experience or a diploma/degree, proficiency in Bahasa Melayu and English, and at least one year in retail or F&B.

Qualifications

• Minimum SPM with retail manager experience OR Diploma/ Degree in any field.
• Required languages: Bahasa Melayu and English.
• Pleasant personality with a strong drive and excellent in communication skills.
• At least 1 year(s) of working experience in the retail / F&B industry.

Responsibilities

• Achievement of sales target set.
• Instil a high standard of friendly, professional customer service.
• Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.
• Implementation of an efficient in-store team work.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.

Skills

Customer service

Staff management

Interpersonal skills

Communication skills

Team motivation

Adaptability

Education

SPM or Diploma/Degree

Malaysian citizen

Job description

Responsibilities:

1. Achievement of sales target set.
2. Instil a high standard of friendly, professional customer service.
3. Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.
4. Implementation of an efficient in-store team work.
5. Efficient organization and operation of the shop.
6. Maintenance of sufficient stock level at all times.

Education & Experience:

1. Minimum SPM with retail manager experience OR Diploma/ Degree in any field.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. At least 1 year(s) of working experience in the retail / F&B industry.
5. Good interpersonal & follow-up skills, adaptable and result-oriented.
6. Possess outgoing personality, positive and high energy level.
7. Applicants must be Malaysian citizens.
8. Able to work shifts, weekends and public holidays.