SUPERVISOR @523 NU SENTRAL

Watsons Malaysia; Kuala Lumpur; On-site; MYR 27,900 - 39,060; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a qualified individual to achieve sales targets and provide exceptional customer service. The ideal candidate should have at least a minimum education of SPM or a Diploma/Degree, along with one year of experience in the retail or F&B industry. Strong communication and interpersonal skills are essential. The role requires availability to work shifts, weekends, and public holidays, emphasizing a positive and customer-oriented approach.

Qualifications

• Minimum SPM with retail management experience or Diploma/Degree required.
• Fluent in Bahasa Melayu and English.
• At least 1 year experience in retail/F&B industry.

Responsibilities

• Achieve sales targets set for the store.
• Provide excellent customer service.
• Work with the Store Manager to hire quality sales staff.
• Ensure efficient operation of the store.

Skills

Customer service skills

Communication skills

Interpersonal skills

Adaptability

Education

SPM or Diploma/Degree in any field

Job description

Responsibilities:

1. Achievement of sales target set.
2. Instil a high standard of friendly, professional customer service.
3. Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.
4. Implementation of an efficient in-store team work.
5. Efficient organization and operation of the shop.
6. Maintenance of sufficient stock level at all times.

Education & Experience:

1. Minimum SPM with retail manager experience OR Diploma/ Degree in any field.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. At least 1 year(s) of working experience in the retail / F&B industry.
5. Good interpersonal & follow-up skills, adaptable and result-oriented.
6. Possess outgoing personality, positive and high energy level.
7. Applicants must be Malaysian citizens.
8. Able to work shifts, weekends and public holidays.