ASSISTANT, STUDENT RESIDENCE

KPJ Healthcare University; Malaysia; On-site; MYR 20,000 - 26,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a hostel administrator to support Student Affairs operations, manage records, and coordinate hostel maintenance to ensure a safe and supportive living environment for students.

Responsibilities include handling administrative tasks, coordinating with departments on cleanliness and safety, and assisting with student welfare, discipline, and daily hostel operations. The role requires flexibility and independent work in a campus setting.

Qualifications

• Good communication, interpersonal, and problem‑solving skills.
• Responsible, disciplined, and able to work independently.
• Willing to work flexible hours, including weekends and on-call duties when required.
• Preferably with prior experience in hostel management, student affairs, or a similar role.

Responsibilities

• Provide administrative support to ensure smooth operations of the Student Affairs Department.
• Manage student records, files, and databases accurately and confidentially.
• Liaise with other departments on hostel cleanliness & maintenance; report defects.
• Assist in daily hostel operations to support student welfare and comfort.
• Respond to emergency cases; maintain safety environments and incidents.
• Perform filing and general clerical duties; manage documentation.
• Perform any other function as assigned by supervisor.

Skills

Communication

Interpersonal skills

Problem solving

Teamwork

Flexibility

Education

SPM to Diploma

Job description

Job Description

1. Administration a) Provide administrative support to ensure smooth operations of the Student Affairs Department b) Manage student records, files, and databases accurately and confidentially. c) Prepare, update, and maintain correspondence, reports, and official documents

2. Hostel Cleanliness & Maintenance a) To liaise with other department on the maintenance of the building, defects and etc. b) To ensure all complaints pertaining cleanliness and maintenance are reported to the relevant department c) Coordinate with cleaning and maintenance teams for necessary arrangements.

3. Student Welfare and Residential a) Assist in the daily operations of the hostel b) Support hostel, welfare, and student support-related administrative tasks (forms, reporting, and record keeping). c) Assist in the daily operations of the hostel to ensure a safe and comfortable living environment for students d) To provide a supportive environment for the student e) To ensure the needy student taken care off

4. Emergency Cases & Hostel Safety a) To ensure the incident cases to be attended immediately after received the case. b) To create and maintain safety environments. c) Provide violence intervention services. d) To take all necessary actions for security of the student and hostel properties. e) Conduct routine inspections to ensure safety measures are in place.

5. Student Welfare & Disciplinary a) Ensure students adhere to hostel rules and regulations. b) Assist in resolving conflicts or disciplinary matters among students and report serious cases to the Head of Department c) Act as a mentor and provide guidance to students when needed. d) To provide a supportive environment for the student e) To ensure the needy student taken care off

6. Filing & Documentations a) Perform general clerical duties: filing and documentations.

7. Others b) Perform any other function/task as assigned by the superior.

Job Requirement

Education: 1) Minimum qualification of SPM to Diploma in any field. 2) Preferably with prior experience in hostel management, student affairs, or a similar role. 3) Good communication, interpersonal, and problem‑solving skills. 4) Responsible, disciplined, and able to work independently. 5) Willing to work flexible hours, including weekends and on-call duties when required.

Personal attributes 1. Working in teamwork 2. Leadership

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.