Assistant Store Manager

Perlin Hardware Enterprise; Ipoh; On-site; MYR 39,000 - 78,000; Full time

Job summary

Perlin Hardware Enterprise in Ipoh, Malaysia is seeking a Store Manager to lead daily store operations, manage cash handling, inventory, and ensure a welcoming environment.

You will advise customers, coordinate with warehouse, build relations with contractors, plumbers, builders, and regular customers, and act as store manager in absence, taking full responsibility for store operations and team leadership.

Qualifications

• Good communication and interpersonal skills.
• Team player with ability to support junior staff and contribute to smooth store operations.
• Diploma or degree in Business Administration, Marketing, or a related field.

Responsibilities

• Recommend suitable hardware, plumbing, sanitary, and related products based on customer needs.
• Handle sales enquiries through phone, WhatsApp, and other communication channels.
• Develop and maintain good relationships with contractors, plumbers, builders, and regular customers.
• Process sales orders and coordinate with the warehouse to ensure products are available.
• Oversee store operations, including opening and closing procedures, cash handling and inventory management.
• Maintain a clean, organized, and inviting store environment.
• Ensure compliance with all company policies, procedures, and security measures.
• Act as Store Manager in their absence, taking full responsibility for store operations and team leadership.

Skills

Communication

Interpersonal skills

Teamwork

Customer service

Fluency in Chinese and English

Education

Diploma or degree in Business Administration, Marketing, or related field

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Recommend suitable hardware, plumbing, sanitary, and related products based on customer needs.

Handle sales enquiries through phone, WhatsApp, and other communication channels.

Develop and maintain good relationships with contractors, plumbers, builders, and regular customers.

Process sales orders and coordinate with the warehouse to ensure products are available.

Oversee store operations, including opening and closing procedures, cash handling and inventory management.

Maintain a clean, organized, and inviting store environment.

Ensure compliance with all company policies, procedures, and security measures.

Act as Store Manager in their absence, taking full responsibility for store operations and team leadership.

Requirements

Good communication and interpersonal skills.

Basic computer skills and familiarity with Microsoft Office.

Team player with ability to support junior staff and contribute to smooth store operations.

Fluent in Chinese and English, proficiency in other languages is a plus.

Candidates without relevant experience but with a positive working attitude are encouraged to apply.

A diploma or degree in Business Administration, Marketing, or a related field.