Assistant QA Manager

Jabil; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jabil is seeking a QA Manager to support manufacturing on the floor, drive training and use of quality tools, and recruit QA staff. The role focuses on ensuring best practices and continuous improvement within the QA Department across Jabil South.

Ideal candidates bring strong QA knowledge, leadership capabilities and experience in SMT, transfer processes, FAI, PFMEA, and ISO 9001. Excellent English communication is required.

Qualifications

• BA/BS preferred in a related field.
• 5 years experience in a quality related field.
• 2 years of managerial experience.
• Strong knowledge of SMT manufacturing processes.
• Familiarity with IPC-A-610, IPC J-STD-001 and related quality standards.
• Experience with transfer processes, including PFMEA and FAI.
• Ability to lead cross-functional teams and drive ISO 9001 processes.
• Strong written and verbal English communication.

Responsibilities

• Monitor/evaluate level of involvement of QA Department activities and effects on F4, efficiencies and continuous improvement.
• Participate in planning long term/short term functions of the department to support Jabil.
• Manage all Quality Department operational metrics to drive continuous improvement.
• Plan/justify departmental budget.
• Evaluate/schedule/prepare training activities.
• Recruit, lead, coach, manage, QA Department staff.
• Evaluate effectiveness of the management system at Jabil South – improve as necessary.
• Drive profit loss issues to drive improvement of Jabil’s market position.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

Skills

Strong communication skills

Analytical thinking

Leadership

Team coaching

Budget planning

Education

BA/BS preferred

Tools

Microsoft Office (Excel/Word/PowerPoint)

Email

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

To assist the QA manager in ensuring best practices pertaining to the use of quality tools are driven into all areas of Jabil South, with primary focus on the manufacturing floor. Drive the training and proper use of quality tools at Jabil South. Recruiting of Quality Department staff. Planning for the future/defining the role of the QA Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor/evaluate level of involvement of QA Department activities and effects on F4, efficiencies and continuous improvement.
• Participate in planning long term/short term functions of the department to support Jabil.
• Manage all Quality Department operational metrics to drive continuous improvement.
• Plan/justify departmental budget.
• Evaluate/schedule/prepare training activities.
• Recruit, lead, coach, manage, QA Department staff.
• Evaluate effectiveness of the management system at Jabil South – improve as necessary.
• Drive profit loss issues to drive improvement of Jabil’s market position.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS

• Proficient and knowledgeable in all areas related to the Quality Assurance function.
• Working knowledge of Statistical Process Control and PCB assembly process, results orientated attitude, achieve through team concept skills / activities.
• Strong knowledge of global and regional logistics operations and industry.
• Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
• Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
• Strong knowledge of international direct and indirect taxes as well as global customs regimes.
• Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
• Strong and convincing communication skills.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

• BA/BS preferred.
• 5 years experience in quality related field.
• Additional 2 years managerial experience.
• Or a combination of education, experience and/or training.
• 1) Strong knowledge of SMT manufacturing processes.
• 2) Strong knowledge of HLA and Box Build assembly processes.
• 3) Familiarity with IPC-A-610, IPC J-STD-001, and quality standards.
• 4) Knowledge in product transfer processes, including qualification and NPI readiness
• 5) Ability to review and validate transfer documentation, including control plans, PFMEA, work instructions, and procedures
• 6) Knowledge in process validation, first article inspection (FAI), and qualification builds during transfer phase
• 7) Understanding of quality requirements and customer expectations during product ramp-up
• 8) Experience in root cause analysis (8D, 5 Why, Fishbone, FMEA).
• 9) Analytical and detail-oriented mindset & Risk Assessment skills
• 10) Knowledge of quality management systems (ISO 9001)
• 11) Ability to lead cross-functional teams to achieve quality performance
• 12) Strong decision-making skills under pressure.
• 13) Ability to drive corrective and preventive actions to closure.
• 14) Capability to mentor junior quality engineers and technicians.
• 15) Strong written and verbal English communication.
• 16) Ability to present quality metrics and issues to management and customers.
• 17) Good customer-facing skills for audits, complaints, and business reviews.
• 18) Ability to challenge existing processes and implement improvements.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.