Assistant Practice Manager

Vet Partners (M) Sdn Bhd; Johor Bahru; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Vet Partners Group invites you to join as Assistant Practice Manager, supporting our network of veterinary clinics with clinical leadership and team development.

You will oversee onboarding, training coordination, quality audits, and operational improvements, while liaising with clinic leaders to raise service standards; travel across clinics is required.

Formación

• 3–5 years of relevant clinical, medical, healthcare or related professional experience.
• Experience in clinical leadership, team supervision, training coordination or practice management.
• Strong communication, interpersonal and problem-solving skills.
• Willing to travel across Vet Partners Group clinics when required.
• Candidates from medical, pharmacy or other relevant healthcare backgrounds will be considered.
• APC not mandatory for this position.

Responsabilidades

• Support onboarding, coaching and professional development of veterinarians.
• Coordinate internal and external training programmes, clinical workshops and CPD activities.
• Monitor clinical standards, conduct case audits and review medical records.
• Handle and investigate complaints relating to veterinary services and patient care.
• Support clinic operations, manpower coordination and workflow improvements.
• Work closely with clinic leaders to improve service quality and operational efficiency.
• Prepare monthly reports on training, veterinarian development, complaints and clinical quality.
• Support new clinic integration and group-wide improvement initiatives.

Conocimientos

Leadership

Training coordination

Communication

Organizational skills

Problem solving

Travel readiness

Educación

Degree in Veterinary Medicine

Degree in Healthcare Field

Descripción del empleo

Are you passionate about animal healthcare, clinical excellence and team development? Do you have the leadership skills to support veterinary teams and improve clinic operations?

Vet Partners Group is looking for a motivated and proactive Assistant Practice Manager to support our growing network of veterinary clinics.

Key Responsibilities

• Support the onboarding, coaching and professional development of veterinarians.


• Coordinate internal and external training programmes, clinical workshops and CPD activities.


• Monitor clinical standards, conduct case audits and review medical records.


• Handle and investigate complaints relating to veterinary services and patient care.


• Support clinic operations, manpower coordination and workflow improvements.


• Work closely with clinic leaders to improve service quality and operational efficiency.


• Prepare monthly reports on training, veterinarian development, complaints and clinical quality.


• Support new clinic integration and group-wide improvement initiatives.

Job Requirements

• Degree or relevant qualification in Veterinary Medicine, Human Medicine, Pharmacy or other related medical and healthcare fields.


• Candidates from any medical or pharmacy-related background may be considered.


• Minimum 3–5 years of relevant clinical, medical, healthcare or related professional experience.


• Experience in clinical leadership, team supervision, training coordination or practice management will be an advantage.


• Strong communication, interpersonal and problem-solving skills.


• Good organizational skills with the ability to manage multiple tasks and stakeholders.


• Proactive, responsible and able to handle challenging situations professionally.


• Willing to travel across Vet Partners Group clinics when required.


• Candidates are NOT required to possess an Annual Practising Certificate (APC) for this position.


• A valid APC is not mandatory, and candidates without an APC are welcome to apply.


• Candidates from medical, pharmacy or other relevant healthcare-related backgrounds will also be considered.

This position offers a structured career progression pathway:

Career advancement opportunities are available based on performance, competencies and management readiness.

Why Join Us?

• Opportunity to grow with an expanding veterinary clinic group.


• Exposure to multi-clinic operations and management.


• Work closely with experienced veterinary professionals.


• Career development and progression opportunities.


• Be part of a team committed to improving animal healthcare services.

For more info, contact HR at 018 287 5069