Assistant Manager/ Manager, Organization Effectiveness

Proton; Shah Alam; On-site; MYR 120,000 - 160,000; Full time

Job summary

Proton in Shah Alam, Malaysia is seeking an experienced HR leader to develop and govern HR policies, analytics, and governance frameworks. The role focuses on aligning HR practices with ISO 30414:2018 and delivering reliable data-driven insights.

You will build reporting roadmaps, dashboards, and SLAs, collaborate with IT to shape data architecture, and guide HR teams through audits and compliance initiatives. A senior candidate with 8+ years in HR governance and leadership will fit well.

Qualifications

• Bachelor's degree in human resources, business administration, or related field.
• Minimum of 8 years in HR management with governance, compliance, analytics.
• Strong knowledge of HR ISO 30414:2018 and compliance implementation.
• Proven track record in managing HR SLAs and policy development.
• Excellent analytical, data management, and dashboard skills.
• Strong leadership, communication, and interpersonal abilities.

Responsibilities

• Lead HR analytics and reporting roadmap for business strategy.
• Develop workforce analytics reports for HRBPs and senior management.
• Design and improve company-wide HR metrics and dashboards.
• Collaborate with IT to define HR data architecture for reporting.
• Lead audits and ensure ISO 30414:2018 compliance.
• Establish and monitor HR SLAs for timely service delivery.

Skills

HR governance

People analytics

Leadership

Communication

Policy development

Education

Bachelor's degree in HR/Business

Master's degree preferred

HR certification

Tools

HRIS

Data visualization

SQL

Dashboards

Job description

• Develop, review, and maintain HR policies and SOPs to ensure they align with organizational objectives and legal requirements.
• Ensure that all HR processes adhere to the established policies and SOPs and provide guidance to HR teams on governance-related matters.
• Lead the regular audit and revision process for HR policies and SOPs to maintain relevance and effectiveness.
• Ensure that the organization's HR practices are aligned with ISO 30414:2018 standards.

People Analytics

• Develop HR reporting and analytics roadmap to support business strategy and HR leaders on providing insights and actionable data to support decision making and assess impact of HR strategies.
• Develops and provides workforce analytics reports to HRBPs, HR Heads and Senior Management on trends associated with key human capital factors.
• Design and continuously improving Company-wide HR metrics, reports and dashboards which are aligned with the HR and business strategies.
• Build and refine HR data and analytics capabilities with leveraging the HRIS system.
• Apply analytic and visualization tools to support decision making and assess impact of HR strategies.
• Provides strategic and day-to-day leadership to a team performing analysis on HR data, metrics and reporting to identify trends, patterns, and insights
• Work closely with IT department to define data architecture within HR systems to enable consistent and effective reporting services.

HR Service Level Agreements (SLA)

• Establish, monitor, and report on HR SLAs to ensure timely and quality delivery of HR services across the organization.
• Collaborate with HR teams and other stakeholders to define and agree upon service standards and continuously improve the SLA process based on performance data.

HR ISO 30414:2018 Compliance

• Ensure that the organization's HR practices are aligned with ISO 30414:2018 standards.
• Lead internal audits and liaise with external auditors to ensure adherence to ISO standards.
• Provide training and guidance to HR teams on ISO 30414:2018 compliance requirements.

Requirements:

• Bachelor's degree in human resources, business administration, or a related field. A master's degree or professional HR certification is a plus.
• Minimum of 8 years of experience in HR management, with a focus on HR governance, compliance, and analytics.
• Strong knowledge of HR ISO 30414:2018 standards and experience in implementing and maintaining compliance.
• Proven track record in managing HR SLAs, policy development, and workforce optimization.
• Excellent analytical skills with experience in HR data management and dashboard creation.
• Strong leadership, communication, and interpersonal skills.