Assistant Manager, Finance Process Excellence

DayOne; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

DayOne in Kuala Lumpur seeks an Assistant Manager, Finance Process Excellence to drive continuous improvement across the Finance organization and scale processes as the business grows.

You will partner with finance leaders and cross-functional teams to standardize policies, govern processes, implement automation, and develop metrics that monitor performance. The role emphasizes training, governance, and controls, with DayOne offering an inclusive, growth-focused environment.

Qualifications

• Bachelor's degree or equivalent in a finance-related field.
• Certification in accounting, project management, process improvement, or change management is advantageous.
• 5–8 years in finance operations, transformation, or process excellence.
• Experience with ERP, workflow, reporting, or analytics tools.
• Exposure to SAP S/4HANA and Workday beneficial.

Responsibilities

• Drive continuous improvement initiatives across Finance and related processes.
• Establish and maintain a governance framework for Finance processes.
• Develop and maintain policies, SOPs, process maps, and control documentation.
• Identify opportunities for automation and digital enablement in Finance.
• Develop KPIs, dashboards, and reporting to track performance and benefits.
• Embed internal controls and ensure compliance with policies.
• Deliver training and change-management activities for new processes.
• Lead finance transformation projects from problem definition to handover.

Education

Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related discipline

Tools

SAP S/4HANA

Workday

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Role Purpose

The Assistant Manager, Finance Process Excellence is responsible for driving continuous improvement, standardization, automation, governance, and operational excellence across the Finance organization. The role partners with finance leaders and cross-functional stakeholders to simplify processes, strengthen controls, improve efficiency, enhance user experience, and support the scalability of the Finance function as the business grows. The position leads process improvement initiatives, establishes process governance and ownership, develops process documentation and training programs, implements performance metrics, supports system and digital transformation projects, and fosters a culture of continuous improvement throughout Finance.

Key Responsibilities

1. Process Excellence and Transformation Drive continuous improvement initiatives across the Finance function, without limiting the scope to specific finance process streams. Identify process inefficiencies, risks, bottlenecks, control gaps, and opportunities for simplification and standardization. Assess current-state processes and design scalable, efficient, and sustainable future-state processes. Build, maintain, and support execution of the Finance Process Excellence roadmap. Lead cross-functional initiatives that improve end-to-end outcomes involving Finance and its business partners. Promote practical problem-solving and a continuous improvement mindset throughout Finance.
2. Process Governance and Ownership Establish and maintain a consistent process governance framework across Finance. Define process ownership, roles, responsibilities, decision rights, and escalation paths. Facilitate periodic process reviews, maturity assessments, and process health checks. Support process owners in establishing appropriate controls, service expectations, and performance measures. Drive harmonization of finance processes across entities and regions while recognizing legitimate local requirements.
3. Policies, SOPs and Knowledge Management Develop and maintain finance policies, standard operating procedures, process maps, work instructions, RACI matrices, and control documentation. Establish and manage a centralized, accessible finance process and knowledge repository. Coordinate periodic reviews to ensure documentation remains current, clear, consistent, and audit-ready. Improve onboarding materials and knowledge transfer for new entities, new team members, and users of finance processes.
4. Automation and Digital Enablement Identify, assess, and prioritize opportunities for workflow improvement, system enhancement, automation, analytics, and digital enablement. Partner with Finance, IT, and other stakeholders to translate business requirements into practical solutions. Support finance system implementations, enhancements, testing, deployment, and post-implementation stabilization. Prepare business cases, define expected benefits, and monitor the realization and sustainability of improvements. Encourage solutions that reduce manual effort while maintaining appropriate control, security, and accountability.
5. Performance Monitoring and Analytics Develop relevant process KPIs, dashboards, scorecards, and reporting routines. Establish baseline performance, monitor trends, and identify exceptions requiring corrective action. Provide clear insights to management on process effectiveness, maturity, risks, and improvement priorities. Track project outcomes such as cycle-time improvements, reduction in manual work, error reduction, user experience, and control effectiveness.
6. Internal Controls and Compliance Embed proportionate preventive and detective controls within finance processes and system workflows. Partner with control owners, Internal Audit, external auditors, and relevant stakeholders to address process-related findings and risks. Monitor remediation actions and support sustainable closure of control gaps. Promote disciplined execution, clear evidence retention, and compliance with applicable finance policies and requirements.
7. Training, Change and Stakeholder Management Develop and deliver process training, onboarding programs, user guidance, and refresher sessions. Prepare change impact assessments, communications, and adoption plans for new processes and systems. Facilitate workshops and working sessions with stakeholders across functions, entities, and regions. Build trusted relationships, influence without direct authority, and constructively challenge existing ways of working. Gather user feedback and incorporate lessons learned into future improvements.
8. Project and Portfolio Management Lead process excellence initiatives from problem definition through design, implementation, benefit tracking, and handover to process owners. Maintain project plans, priorities, milestones, dependencies, risks, issues, decisions, and action logs. Coordinate multiple initiatives while balancing urgency, business impact, risk, and available resources. Prepare concise management updates, recommendations, and decision papers for leadership review.

Qualifications and Experience

Education and Professional Background

• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related discipline.
• Professional accounting, project management, process improvement, or change management certification is advantageous.
• Approximately 5 to 8 years of relevant experience in finance operations, finance transformation, process excellence, business process improvement, shared services, consulting, or a related environment.
• Practical understanding of finance processes, internal controls, governance, and the interaction between Finance and other business functions.
• Experience supporting process redesign, policy or SOP development, automation, system enhancement, or transformation projects.
• Experience working with ERP, workflow, reporting, or analytics tools.
• Exposure to SAP S/4HANA and Workday is advantageous.

Indicative Measures of Success

Finance Process Excellence roadmap established, prioritized, and executed with clear ownership. Priority finance processes documented, governed, and periodically reviewed. Measurable improvements in cycle time, quality, control effectiveness, and user experience. Increased adoption of fit-for-purpose automation and digital solutions. Reduction in recurring process issues, manual interventions, control gaps, and process-related audit findings. Clear process ownership and accountability embedded across Finance. Consistent reporting of process performance and improvement benefits. Successful delivery and adoption of finance transformation initiatives.

Key Working Relationships

Finance leadership, finance process owners, and finance teams across entities and regions. Business functions that interact with Finance, including Procurement, Operations, Human Resources, Legal, Commercial, and Information Technology. Internal Audit, external auditors, consultants, system implementation partners, and other relevant service providers.

Role Profile

This role suits an individual who combines strong finance fundamentals with process thinking, digital curiosity, and disciplined execution. The successful candidate will be comfortable moving between detailed process analysis and senior stakeholder communication, and will focus on building improvements that are practical, controlled, measurable, and sustainable.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries.

DayOne’s data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond. Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.