Business Process, Specialist

DayOne Data Centers Limited; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A global leader in data infrastructure is seeking a Business Process Specialist in Kuala Lumpur. In this role, you will lead process discovery workshops, conduct gap analyses, and develop optimized process models. The ideal candidate has 5–7 years of experience in business process improvement and is proficient in process mapping tools such as Lucidchart and Visio. The position offers an exciting opportunity to contribute to innovative data infrastructure projects and guide process changes across the organization.

Qualifications

• 5–7 years of experience in business process improvement, management consulting, or systems analysis.
• Exceptional ability to influence stakeholders at all levels.
• Strong knowledge of Agile or Total Quality Management methodologies.

Responsibilities

• Lead workshops with stakeholders to document current state workflows.
• Identify inefficiencies and manual redundancies.
• Develop 'To-Be' process models for automation.

Skills

Business process improvement

Data analysis

Lean Six Sigma

Communication skills

Tools

Lucidchart

Visio

SAP S/4HANA

Job description

Business Process, Specialist page is loaded## Business Process, Specialistlocations: Corporate Office-Kuala Lumpurtime type: Full timeposted on: Posted Todayjob requisition id: JR1503Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.**Key Responsibilities*** **Process Discovery & Mapping:** Lead workshops with stakeholders to document current state ("As-Is") workflows using BPMN 2.0 standards.* **Gap Analysis:** Identify inefficiencies, manual redundancies, and risks within existing processes.* **Design & Optimization:** Develop "To-Be" process models that incorporate automation, streamlined approvals, and clear hand-off points.* **Data-Driven Insights:** Analyze operational KPIs and cycle times to quantify the impact of process changes.* **Implementation Support:** Act as a liaison between business units and IT/Development teams to ensure process designs are technically feasible.* **Change Management:** Create training materials and standard operating procedures (SOPs) to ensure high adoption of new processes.**Required Skills & Qualifications*** **Experience:** 5–7 years of experience in business process improvement, management consulting, or systems analysis.* **Technical Proficiency:** \* Expertise in process mapping tools (e.g., **Lucidchart, Visio, or Signavio**). + Familiarity with ERP systems (e.g., **SAP S/4HANA**) and automation platforms.* **Methodologies:** Strong knowledge of **Lean Six Sigma**, **Agile**, or **Total Quality Management (TQM)**.* **Analytical Mindset:** Ability to translate complex data into actionable process recommendations.* **Communication:** Exceptional ability to influence stakeholders at all levels, from front-line staff to executive leadership.DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries. DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond. Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.### Introduce YourselfWe’d love to get to know you! Tell us a bit about your background, experience, and what you're looking for in your next opportunity. The more we know, the better we can match you with roles that fit your goals. Let’s start with: - Your professional background, upload a copy of your latest resume. - Key skills and strengths - Career interests and goals This is your moment — make it count!