Assistant Manager, Digital Commerce Platform (Contract)

FWD Malaysia Holdings Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

FWD Malaysia Holdings Sdn Bhd is seeking a candidate to execute the medical/health proposition for Digital Commerce. The role requires collaboration with internal tech stakeholders on launches, feature enhancements, and CRs, as well as coordination with compliance and product teams.

The position supports the channel’s platform development, including user testing, CMS, and UI/UX, and involves coordinating with marketing and group office functions to ensure timely delivery and quality outcomes.

Qualifications

• Experience in ecom platform and UIUX.
• Involvement in end-to-end campaign management.
• Product marketing and campaign planning.
• Some Insurance/Financial background / knowledge is preferred.
• Ability to write in English and BM.

Responsibilities

• Deliver end to end and collaborate with internal tech stakeholders - BA/PMO/IT and compliance/product/marketing stakeholders plus relevant group office functions in launches, product/feature enhancements, and CRs plus any new technical projects.
• Support the channel’s end-to-end platforms development and management, touching on user testing/verifications, CMS, UIUX etc.
• Go to team for system issues/support/maintenance for DC for new business, renewals and servicing by liaising with relevant stakeholders to ensure quick resolution.
• Manage marketing and communications campaigns including producing marketing assets and training materials.

Skills

Ecom platform

Campaign management

Product marketing

Campaign planning

Tools

Excel

PowerPoint

Word

Job description

Execution of the medical/health proposition for Digital Commerce

KEY ACCOUNTABILITIES

• Deliver end to end and work collaboratively with internal tech stakeholders - BA/PMO/IT and compliance/product/marketing stakeholders plus relevant group office functions in launches, product/feature enhancements, and CRs plus any new technical projects.
• Support the channel’s end-to-end platforms development and management, touching on user testing/verifications, CMS, UIUX etc.
• Go to team for system issues/support/maintenance for DC for new business, renewals and servicing by liaising with relevant stakeholders to ensure quick resolution.
• Manage marketing and communications campaigns including producing marketing assets and training materials.

QUALIFICATIONS / EXPERIENCE

• Experience in ecom platform and UIUX
• Involvement in end-to-end campaign management
• Product marketing and campaign planning
• Some Insurance/Financial background / knowledge is preferred
• Ability to write in English and BM

KNOWLEDGE & TECHNICAL SKILLS

• Excel for reporting, PPT and Word

Unlock job insights

Hirer responsiveness Salary match Number of applicants

FWD Malaysia Holdings Sdn Bhd (FWD Malaysia) is the financial holding company for FWD Takaful & FWD Insurance Bhd, aim to change how people feel about takaful & insurance. Through its subsidiaries it offers family takaful and life insurance, including medical, CI protection, savings plans and investment-linked solutions, and is regulated by Bank Negara Malaysia under Financial Services Act 2013. It is part of FWD Group (1828.HK), a pan-Asian life and health insurer founded in 2013, serving over 38Ms clients across 10 of the world’s fastest-growing insurance markets, including BRI Life in Indonesia, and listed on the Hong Kong Stock Exchange Main Board (stock code 1828). More info: fwd.com.my

FWD Malaysia Holdings Sdn Bhd (FWD Malaysia) is the financial holding company for FWD Takaful & FWD Insurance Bhd, aim to change how people feel about takaful & insurance. Through its subsidiaries it offers family takaful and life insurance, including medical, CI protection, savings plans and investment-linked solutions, and is regulated by Bank Negara Malaysia under Financial Services Act 2013. It is part of FWD Group (1828.HK), a pan-Asian life and health insurer founded in 2013, serving over 38Ms clients across 10 of the world’s fastest-growing insurance markets, including BRI Life in Indonesia, and listed on the Hong Kong Stock Exchange Main Board (stock code 1828). More info: fwd.com.my