Assistant Director of Sales

Accor Hotels; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Discounted Accor rates for employees

Learning programs and career growth

CSR and ESG initiatives

Job summary

ibis Styles Johor Iskandar Puteri is part of Accor Hotels and seeks an Assistant Director of Sales to lead day-to-day sales operations across market segments, drive revenue growth, and develop profitable business opportunities.

You will supervise the sales team, manage Leisure accounts, prepare sales reports, and collaborate with regional teams to exceed revenue targets, with opportunities for career growth within Accor.

Qualifications

• Minimum of 3 years’ experience in a Sales leadership role, preferably within the hospitality industry.
• Bachelor’s degree in Business Administration, Hospitality Management, Sales, or a related field is preferred
• Strong experience in managing key accounts, developing new business opportunities, and driving Rooms and Food & Beverage revenue.

Responsibilities

• Supervise the daily activities of the Sales team across all assigned market segments.
• Support the Director of Sales in implementing departmental standards, strategies, and quality guidelines established by ibis Styles Johor Iskandar Puteri.
• Assume responsibility for the Sales Department in the absence of the Director of Sales.
• Lead the department’s financial, administrative, and operational activities under the guidance of the Director of Sales.
• Assist in preparing sales reports, annual business plans, revenue forecasts, and departmental expense budgets.
• Manage and develop top-producing accounts within the Leisure segment, ensuring agreed revenue targets are achieved.
• Identify and secure new business opportunities while developing existing accounts into profitable, long-term partnerships.
• Develop, implement, monitor, and evaluate sales strategies designed to achieve and exceed forecasted Rooms and Food & Beverage revenue.
• Conduct regular sales calls, account reviews, market analysis, and competitor assessments to identify new opportunities.
• Personally welcome and manage hotel site inspections in the absence of the Director of Sales.
• Train, coach, motivate, and develop Sales team members to improve performance and support career growth.
• Maintain strong working relationships with clients, business partners, hotel departments, and regional sales teams.
• Ensure all sales activities and documentation comply with company policies, procedures, and relevant operational standards.
• Maintain a thorough understanding of the hotel’s emergency procedures and remain prepared to respond appropriately when required.
• Participate in task-force assignments and provide Sales support for new hotel openings when requested.
• Perform any other reasonable duties or responsibilities assigned by the Director of Sales or Department Head.

Skills

Key account management

Business development

Sales leadership

Revenue growth

Education

Bachelor’s degree in Business Administration, Hospitality Management, Sales, or a related field

Job description

Company Description

ibis Styles Johor Iskandar Puteri is located strategically in the new administrative centre of Johor and within the flagship green business industrial park SiLC. With excellent connectivity via the major expressways. Ideal for family vacations with hip and trendy Family Rooms featured bunk beds, perfect for little ones to stay with their parents. The hotel boasts 152 rooms, a cafe deli and bar, restaurant and 4 modern meeting rooms. Ideal for leisure and business travelers.

ibis Styles Johor Iskandar Puteri is 20mins by car from the Johor Bahru city centre, 20mins from Singapore as well as within close proximity to Legoland Malaysia and EduCity Iskandar.

Job Description

The Assistant Director of Sales leads the hotel’s day-to-day sales operations across all market segments. The role focuses on driving revenue growth, developing profitable business opportunities, managing key Leisure accounts, and ensuring the Sales team consistently achieves its financial and operational objectives.

Key Responsibilities

• Supervise the daily activities of the Sales team across all assigned market segments.
• Support the Director of Sales in implementing departmental standards, strategies, and quality guidelines established by Ibis Styles Johor Iskandar Puteri.
• Assume responsibility for the Sales Department in the absence of the Director of Sales.
• Lead the department’s financial, administrative, and operational activities under the guidance of the Director of Sales.
• Assist in preparing sales reports, annual business plans, revenue forecasts, and departmental expense budgets.
• Manage and develop top-producing accounts within the Leisure segment, ensuring agreed revenue targets are achieved.
• Identify and secure new business opportunities while developing existing accounts into profitable, long-term partnerships.
• Develop, implement, monitor, and evaluate sales strategies designed to achieve and exceed forecasted Rooms and Food & Beverage revenue.
• Conduct regular sales calls, account reviews, market analysis, and competitor assessments to identify new opportunities.
• Personally welcome and manage hotel site inspections in the absence of the Director of Sales.
• Train, coach, motivate, and develop Sales team members to improve performance and support career growth.
• Maintain strong working relationships with clients, business partners, hotel departments, and regional sales teams.
• Ensure all sales activities and documentation comply with company policies, procedures, and relevant operational standards.
• Maintain a thorough understanding of the hotel’s emergency procedures and remain prepared to respond appropriately when required.
• Participate in task-force assignments and provide Sales support for new hotel openings when requested.
• Perform any other reasonable duties or responsibilities assigned by the Director of Sales or Department Head.

Qualifications

Minimum of 3 years’ experience in a Sales leadership role, preferably within the hospitality industry.

Bachelor’s degree in Business Administration, Hospitality Management, Sales, or a related field is preferred

Strong experience in managing key accounts, developing new business opportunities, and driving Rooms and Food & Beverage revenue.

Additional Information

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.