Assistant Branch Manager - Manjaku Masai

MANJAKU RETAIL SDN. BHD.; Johor; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Overtime pays

Performance Incentive

Branch-specific allowances

Job summary

MANJAKU RETAIL SDN. BHD. is seeking an Assistant Branch Manager to oversee retail operations at a Malaysia store. You will lead a team, drive sales, manage inventory, and maintain store standards while ensuring customer satisfaction.

Your role requires strong leadership, excellent communication, and adaptability to shifting schedules, including weekends and public holidays. Join a fast-growing Mum-to-Baby retailer committed to quality and service.

Qualifications

• Preferably with secondary education with proven experiences in retail sales.
• Excellent communication and interpersonal skills.
• Strong leadership skill with the ability to motivate team members.
• Proficiency in using point-of-sale (POS) systems and computer literate.
• Knowledge of retail operations, including sales techniques and inventory management.
• Flexibility to work in shifts and during public holidays.
• Willing to work on shift, weekends & public holidays.

Responsibilities

• Manage all aspects of store operations, including inventory management, merchandising, and store maintenance.
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
• Lead and motivate the team in achieving KPIs set by the company.
• Ensure high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Be a shining example of well behaviour and high performance.
• Any ad-hoc tasks assigned by the superior as and when needed.

Skills

Communication skills

Leadership

POS proficiency

Retail operations

Interpersonal skills

Shift flexibility

Education

Secondary education

Job description

Manage all aspects of store operations, including inventory management, merchandising, and store maintenance.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Lead and motivate the team in achieving KPIs set by the company.

Ensure high levels of customers satisfaction through excellent service.

Complete store administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Report on buying trends, customer needs, profits etc.

Propose innovative ideas to increase market share.

Deal with all issues that arise from staff or customers (complaints, grievances etc).

Be a shining example of well behaviour and high performance.

Any ad-hoc tasks assigned by the superior as and when needed.

Requirement:

Preferably with secondary education with proven experiences in retail sales.

Excellent communication and interpersonal skills.

Strong leadership skill with the ability to motivate team members.

Proficiency in using point-of-sale (POS) systems and computer literate.

Knowledge of retail operations, including sales techniques and inventory management.

Flexibility to work in shifts and during public holidays.

Willing to work on shift, weekends & public holidays.

Supplemental pay types

• Overtime pays
• Performance Incentive
• Allowances (specific branch only)

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Assistant Branch Manager?
• Which of the following types of qualifications do you have?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?
• Are you willing to undergo a pre-employment medical check?
• How many years' experience do you have as a branch manager?

Manjaku Holdings Sdn Bhd was incorporated on 5 January 1994. Its Head Office is located at IOI City Tower Two, Putrajaya. Manjaku is a registered trademark in Malaysia. Manjaku Baby Mall has been the largest one-stop #MumToBaby Mall in Malaysia for more than 28 years of establishment. Manjaku Group managed hundreds of dedicated staffs trained in all aspects of Mum to baby products industry and continually sets the standards in Malaysia’s #MumToBaby market.

We have been expanding rapidly in Malaysia to position Manjaku as the top-of-mind #MumToBaby brand. Due to the growth of our company, we are seeking for self-motivated & dynamic candidates for the following positions to join us. We are determined to develop and grow together with you!

Manjaku Holdings Sdn Bhd was incorporated on 5 January 1994. Its Head Office is located at IOI City Tower Two, Putrajaya. Manjaku is a registered trademark in Malaysia. Manjaku Baby Mall has been the largest one-stop #MumToBaby Mall in Malaysia for more than 28 years of establishment. Manjaku Group managed hundreds of dedicated staffs trained in all aspects of Mum to baby products industry and continually sets the standards in Malaysia’s #MumToBaby market.

We have been expanding rapidly in Malaysia to position Manjaku as the top-of-mind #MumToBaby brand. Due to the growth of our company, we are seeking for self-motivated & dynamic candidates for the following positions to join us. We are determined to develop and grow together with you!

What can I earn as an Assistant Branch Manager