Sales Assistant - Manjaku Masai

MANJAKU RETAIL SDN. BHD.; Johor; On-site; MYR 28,000 - 39,000; Full time

Job summary

MANJAKU RETAIL SDN. BHD. in Johor, Malaysia is seeking a friendly Retail Sales Associate to assist customers in identifying and purchasing products that meet their needs.

You will deliver excellent service and help ensure a positive shopping experience. The role involves understanding customer needs, recommending suitable products, handling POS transactions, stocking and merchandising, and staying informed about promotions and pricing.

Qualifications

• At least 1 year of sales or retail experience preferred.
• Fresh graduates are encouraged and welcome to apply.
• Good communication and customer service skills.
• Able to communicate in Bahasa Malaysia.
• Positive, customer-oriented attitude and comfortable working in a retail environment.

Responsibilities

• Assist customers in identifying and purchasing products that meet their needs.
• Deliver excellent customer service and ensure a positive shopping experience.
• Understand customers’ needs and recommend suitable products.
• Welcome, greet and engage customers professionally.
• Explain product features, benefits and usage accurately.
• Maximize sales opportunities and contribute to store revenue.
• Handle POS transactions accurately and efficiently.
• Assist with receiving, checking and arranging new stock and shipments.
• Ensure products are properly displayed and the sales floor is neat and organized.
• Keep updated on product information, promotions and pricing.
• Follow company policies, procedures and operational guidelines.

Skills

Customer service

Communication skills

Job description

Assist customers in identifying and purchasing products that meet their needs.

Deliver excellent customer service and ensure a positive shopping experience.

Understand customers’ needs and recommend suitable products.

Welcome, greet and engage customers professionally.

Explain product features, benefits and usage accurately.

Maximize sales opportunities and contribute to store revenue.

Handle POS transactions accurately and efficiently.

Assist with receiving, checking and arranging new stock and shipments.

Ensure products are properly displayed and the sales floor is neat and organized.

Keep updated on product information, promotions and pricing.

Follow company policies, procedures and operational guidelines.

Requirements

At least 1 year of sales or retail experience preferred.

Fresh graduates are encourage and welcome to apply.

Good communication and customer service skills.

Able to communicate in Bahasa Malaysia.

Positive, customer-oriented attitude and comfortable working in a retail environment.

Manjaku Holdings Sdn Bhd was incorporated on 5 January 1994. Its Head Office is located at IOI City Tower Two, Putrajaya. Manjaku is a registered trademark in Malaysia. Manjaku Baby Mall has been the largest one-stop #MumToBaby Mall in Malaysia for more than 28 years of establishment. Manjaku Group managed hundreds of dedicated staffs trained in all aspects of Mum to baby products industry and continually sets the standards in Malaysia’s #MumToBaby market.

We have been expanding rapidly in Malaysia to position Manjaku as the top-of-mind #MumToBaby brand. Due to the growth of our company, we are seeking for self-motivated & dynamic candidates for the following positions to join us. We are determined to develop and grow together with you!