Asset Services Assistant Manager — Process Improvement

HSBC Holdings plc; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur is seeking a proactive professional to join our Asset Services team. The role focuses on improving process effectiveness, delivering accurate reporting, and coordinating with stakeholders across business areas.

You will assess Corporate Action event processes, support operations, and contribute to risk management while maintaining timeliness. The ideal candidate holds a degree in accounting/finance/management and has at least one year of relevant securities or

Qualifications

• Bachelor degree in accounting/finance/management/business administration.
• Minimum 1 year of experience in securities/asset services.
• Strong numerical and analytical skills.
• Proficient in MS Office.

Responsibilities

• Understand the processes’ functions and objectives irrespective of Business Areas.
• To provide ideas and solution to smoothen the complex process.
• Quality controller and timely updating the internal error log file.
• To take part and execute Emergency Escalation Plan for Operations Teams.
• Sharing best practise across team members related to Asset Services processes.
• Managing self-efficiency and keep the overtime at minimum level.
• To actively engage with stake holder, client and other relevant parties.
• Initiate process ideas and improvement.

Skills

Interpersonal skills

Networking abilities

MS Office

Numerical skills

Analytical skills

Leadership skills

English communication

Report writing

Education

A degree in accounting/finance/management/business administration

Job description

Why join us?

We look for people who are ambitious and want to develop their career while making a strong contribution to Asset Services to help and achieve Service Delivery. Our connected work force helps us meet the needs of clients.

Why join us?

We look for people who are ambitious and want to develop their career while making a strong contribution to Asset Services to help and achieve Service Delivery. Our connected work force helps us meet the needs of clients.

The Opportunity

Career growth, different ideas and perspectives help us innovate, manage risk, and grow of the business which constantly need change in a sustainable way.

What You’ll Do

• Understand the processes’ functions and objectives irrespective of Business Areas
• To provide ideas and solution to smoothen the complex process
• Quality controller and timely updating the internal error log file
• To take part and execute Emergency Escalation Plan for Operations Teams.
• Sharing best practise across team members related to Asset Services processes
• Managing self-efficiency and keep the overtime at minimum level
• To actively engage with stake holder, client and other relevant parties.
• Initiate process ideas and improvement
  
  

Role

What you will need to succeed in the role:

Knowledge

• A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position.
  
  

Experience

• Possess a broad understanding of Corporate Action event processes e.g product knowledge, event cycles, event types
• Minimum 1 year of experience in relevant Securities/Asset Services field
  
  

Skills

• Good interpersonal skills, networking abilities in building relationship with people at all.
• Possess knowledge on MS Office with good numerical and analytical skills.
• Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people.
• Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.
• Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
• Experience in producing and preparing reports.
• Good Management skills and initiate improvements.
• Able under challenging environment with tight timelines.
  
  

What additional skills will be good to have?

• Knowledge in Trade, Settlement, Direct Custody and Clearing, Cash Management that links to Assets Services under Securities Services.