Area Sales Manager (East Coast)

JUlies Marketing Sdn Bhd; Alor Gajah; On-site; MYR 60,000 - 90,000; Full time

Job summary

JUlies Marketing Sdn Bhd in Kota Bharu, Kelantan seeks a highly motivated Sales Manager to oversee Modern & General Trade operations, manage the branch sales force, and drive growth across the East Coast.

You will develop sales strategies, monitor KPI, ensure collections, and coordinate with cross-functional teams to enhance brand presence and market share. The role requires leadership, strong communication in English and Bahasa Malaysia, and willingness to travel.

Qualifications

• Diploma in Management/ Marketing/ Mass Communication/ Business Administration or equivalent, with at least 7 years’ experience in FMCG industry, preferably food & beverages.
• Proven track record in developing sales and strong customer relationship management.
• Knowledge of SFA (sales force automation) is an added advantage.
• Strong problem solving and ‘make things happen’ ability.
• Strong leadership and people management skills.
• Strong presentation, verbal and written communication in English and Bahasa Malaysia; Mandarin fluency required for Mandarin-speaking clients.
• Proactive, self-starter, organized, able to prioritize and thrive in high-pressure environments.
• Decisive with broad perspective, planning, analytical and decision-making skills.
• Self-motivated and goal-oriented; able to work independently or in a team.

Responsibilities

• Overseeing the entire sales of Modern & General Trade operational matters at the branch.
• Overseeing the warehouse management system and total logistics solution.
• Developing an overall business plan, including sales strategies, and managing profit goals.
• Ensuring the team promotes Julie’s brand and services, building brand awareness for growth.
• Performing territory and sales analyses and adjusting sales strategies accordingly.
• Overseeing the sales team on DSO/debt collection and resolving long outstanding payments.
• Implementing a sales management process with market research to identify key customers and prospects.
• Monitoring KPI performance and motivating the team to meet or exceed targets.
• Managing and mentoring the sales team across the assigned territory.
• Reviewing market trends, gathering feedback, and sharing findings with top management.
• Providing feedback and analysis of sales data to superiors and cross-functional teams.

Skills

Diploma in Management/Marketing

FMCG experience

People management

English & Bahasa Malaysia

Mandarin proficiency

SFA knowledge

Negotiation skills

Willing to travel

Education

Diploma in Management/ Marketing/ Mass Communication/ Business Administration

Tools

SFA (Sales force automation)

Job description

Demeanour, Qualifications, Knowledge and Skills Required

The ideal candidate’s demeanour and approach to life and work should be as follows:

• Biscuit-loving, fun-loving, optimistic, innovative, energetic, aspirational, tech-savvy, and eager to learn with a hearty zest for life, specifically humble, open, fearless, and yet possessing a little edge to think and go out of the box.
• A good listener, trustworthy, reliable, honest, accountable, collegial, well-groomed, and professional.
• Proactive, resourceful, detail oriented, well-organized, self-directed, and able to thrive in high-pressure situations.
• Appreciative and respectful of diverse cultures, abilities, genders, and different worldly belief systems.

Major Duties and Responsibilities

The successful candidate will be responsible for:

• Overseeing the entire sales of Modern & General Trade operational matter at the branch.
• Overseeing the warehouse management system and total logistics solution.
• Developing an overall business plan, including sales strategies, and managing profit goals.
• Ensuring his/her team projects and enhances Julie’s brand by improving the professionalism and services provided, and building brand awareness in his/her respective market to achieve growth.
• Performing territory and sales analyses, assessing the results, and adjusting sales strategies accordingly.
• Overseeing his/her sales team on DSO/debt collection and ensuring long outstanding payment is resolved.
• Implementing a sales management process includes source and share market research to assist the sales team in identifying and prioritizing key customers and prospects.
• Monitoring the performance KPI of the sales team and motivating members to meet or exceed sales targets.
• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Studying current market trends on products, gathering feedback from customers and market to enhance the products’ quality and branding image, and sharing the findings with the internal teams and top management.
• Constantly reviewing, providing feedback, analysing sales data and sales related reports to his/her superior and top management.
• Undertaking all other duties and responsibilities as so instructed by the superior and/or Company.

Qualifications and Skills Required

The ideal candidate will have/be:

• Possess at least a Diploma in Management/ Marketing/ Mass Communication/ Business Administration or equivalent, with at least 7 years’ experience in FMCG industry, preferably food & beverages industry.
• Proven track record to developing sales and strong customer relationship management.
• Knowledge of SFA (sales force automation) is an added advantage.
• Strong ability to problem solving and ‘make things happen’.
• Strong leadership and people management skills.
• Strong presentation, verbal and written communication skills in English and Bahasa Malaysia. Candidates fluent in Mandarin required as role requires candidate to deal with Mandarin speaking clients.
• Passionate about sales and a quick thinker.
• Proactive, self-starter, organized, able to prioritise and thrive in high-pressure situations, face pace environment and meeting deadlines.
• Decisive and possess a broad perspective, good planning, analytical, critical thinking, trouble shooting and decision‑making skill.
• Self‑motivated and goal‑oriented, desire to deliver better results
• Independently with minimal supervision and be a good team player with strong interpersonal and collaboration skills where frequent collaboration across functional teams or company is necessary to achieve the desired results.
• Good negotiation skills, articulate and able to relate to people at all levels.
• Trustworthy, well‑organized, self‑directed, reliable, energetic, honest, accountable, well‑groomed, and well‑maintained professional image.
• Computer‑literate and proficient with Microsoft Office Suite programs (Word, Excel. Outlook and PowerPoint)
• Possess your own car and is willing to travel.
• The candidate will be covering the East Coast, Kota Bharu and Terengganu branches’ sales and operational matters and will be based in:
  1870, Kg Dusun Raja, Jalan Lubuk Lesung, Panji, 16100 Kota Bharu, Kelantan.