Area Activation & Client Services Lead

Ink Marketing Sdn Bhd; Kuala Selangor; On-site; MYR 39,000 - 84,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual Leave

5 Working Days

Medical and Hospitalisation Leave

Annual Bonus

Team Building/Gathering

Customer List Provided

Job summary

Ink Marketing Sdn Bhd is seeking a detail‑oriented marketing professional to manage day‑to‑day client accounts and coordinate activation campaigns. You will work across departments to ensure timely, high‑quality delivery of in-store activations and POSM deployments, collaborating with creative, operations, and production teams.

The role requires strong organizational and communication skills, ability to juggle multiple projects, and a proactive, team‑oriented mindset.

Qualifications

• Diploma or Bachelor Degree in Mass Communication, Marketing, Advertising, Business or any related fields.
• Experience in client servicing, account coordination or project management in BTL agency or marketing services environment.
• Details oriented and have strong organizational and communication skills.
• Able to manage multiple projects simultaneously.
• Familiar with campaign execution process especially for retail, shopper activation of POSM.
• Ability to attract client with good impression, positive attitude, team player and results-oriented mindset.
• Possess own transport for meeting outside.
• Mandarin speaker is an added advantage.

Responsibilities

• To manage day to day clients account, coordinate project execution across departments, ensure timely and high-quality delivery of activation campaigns.
• Serve as the primary point of contact for assigned clients, ensuring clear communication and aligned throughout project lifecycle.
• Manage and oversee execution of in-store activation, POSM deployment, event and promotional campaigns.
• Coordinate internally with Creative Team, Operations Team, Business Development and Production Team to align with timelines, deliverables and budget.
• Prepare project timelines, quotations, proposals and post-campaign reports.
• Troubleshoot and resolve operational issues swiftly, keeping clients informed on progress.
• Assist in guiding and reviewing the work of junior servicing executive (when needed).
• Monitor project budgets, approval processes and ensure all documentation is up to date.
• Attend client meetings, site visits and briefing as required.

Skills

Client servicing

Project coordination

Campaign execution

Multitasking

Organizational skills

Communication skills

Own transport

Mandarin advantage

Education

Diploma or Bachelor Degree in Mass Communication, Marketing, Advertising, Business or related fields

Job description

Ink Marketing Sdn Bhd is seeking a detail‑oriented marketing professional to manage day‑to‑day client accounts and coordinate activation campaigns. You will work across departments to ensure timely, high‑quality delivery of in-store activations and POSM deployments, collaborating with creative, operations, and production teams.

The role requires strong organizational and communication skills, ability to juggle multiple projects, and a proactive, team‑oriented mindset.