Applied AI Operations Architect

IBM; Petaling Jaya; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

IBM Malaysia Sdn. Bhd. is seeking an Applied AI Specialist to design, implement, and manage AI-driven solutions within IBM Consulting's Hybrid cloud and AI agenda in Petaling Jaya.

You will work with stakeholders to translate business needs into scalable AI capabilities and ensure responsible AI practices. In this role you will collaborate across operations, platform teams, and engineering to optimize agent performance, maintain production stability, and drive continuous improvement in

Qualifications

• Bachelor's degree required.
• Experience designing scalable, user-centric AI capabilities.
• Experience implementing AI-driven solutions with observability, telemetry, and event management.
• Experience with model evaluation, prompt refinement, and agent configuration.
• Experience managing production stability, performance thresholds, and compliance for AI solutions.
• Experience with Agentic AI frameworks and AI orchestration.

Responsibilities

• Translate business and operational requirements into scalable, user-centric AI capabilities.
• Implement and manage AI-driven solutions integrated with observability, telemetry, event management.

Skills

AI Solution Design

AI Implementation Management

Agent Performance Optimization

Operational Governance Management

AI Technology Utilization

Education

Bachelor's Degree

Tools

Agentic AI frameworks

AI orchestration platforms

Automation technologies

Job description

IBM Malaysia Sdn. Bhd. is seeking an Applied AI Specialist to design, implement, and manage AI-driven solutions within IBM Consulting's Hybrid cloud and AI agenda in Petaling Jaya.

You will work with stakeholders to translate business needs into scalable AI capabilities and ensure responsible AI practices. In this role you will collaborate across operations, platform teams, and engineering to optimize agent performance, maintain production stability, and drive continuous improvement in