Application Specialist

All Eights (M) Sdn Bhd; Subang Jaya; On-site; MYR 39,000 - 73,000; Full time

Job summary

All Eights (M) Sdn Bhd is seeking an Application Specialist to provide prompt and effective support for customer inquiries and product applications. The role includes troubleshooting, conducting trainings, and collaborating with the sales team to drive product demonstrations and closures.

You will perform evaluations and validations of kits/instruments, prepare reports, and assist in marketing activities such as seminars and conferences.

Qualifications

• Bachelor's Degree in Biomedical Sciences, Medical Laboratory Technology, Biotechnology, Biochemistry, Life Science, Science & Technology or equivalent.

Responsibilities

• Provide prompt and effective support for customer inquiries related to product applications, including troubleshooting and identifying root causes.
• Collaborate with the sales team to deliver product presentations and demonstrations to enable sales closure.
• Conduct product training for customers to ensure safe and competent operation of products.
• Perform evaluations and validations of kits/instruments per lab and industry standards; prepare reports.
• Assist in marketing activities such as seminars and trade shows.
• Stay up-to-date with product developments through self-learning to maintain technical proficiency.

Skills

Interpersonal communication

Proactive learner

Data analysis

Travel readiness

Driver's license

Education

Bachelor's degree in Biomedical Sciences or related

Job description

Provide prompt and effective support for customer inquiries related to product application, including troubleshooting and identifying root causes to minimize downtime and improve turnaround time in the field of Autoimmune, Microbiology, Immunology and Molecular.

Collaborate closely with the sales team to deliver impactful product presentations and demonstrations to enable sales closure.

Conduct in-depth product training for customers, ensuring users are confident, competent, and able to operate products safely and effectively.

Perform evaluations and validations of kits/instruments in accordance with laboratory and industry standards; prepare and submit reports in a timely manner.

Assist in marketing activities such as seminars, user group meetings, trade shows and conference activities.

Stay up-to-date with product developments and enhancements through proactive self-learning to maintain high levels of technical proficiency.

REQUIREMENTS

Education

• Candidates must possess at least a Bachelor's Degree in Biomedical Sciences, Medical Laboratory Technology, Biotechnology, Biochemistry, Life Science, Science & Technology or equivalent.

Experience/Skill Required

• Preferably 1-2 year(s) of working experience in a related field, such as medical laboratory
• Strong interpersonal and communication skills
• Proactive and self-learning attitude
• Capable of organizing and analyzing qualitative and quantitative data to identify root causes and implement effective solutions.
• Must possess a valid driver's license and own a car.
• Ability to travel frequently within Malaysia

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Application Specialist?
• Which of the following types of qualifications do you have?
• Are you willing to travel for this role when required?
• Are you licenced to drive a manual vehicle?

All Eights is an established distributor specialised in clinical in vitro diagnostics medical devices since 1983. We are looking for result- and customer-service orientated individuals to walk our core values of "Professional, Well-informed and Deliver", to our customers. This is an exciting opportunity to be part of our team in this rapidly advancing essential healthcare industry.

All Eights is an established distributor specialised in clinical in vitro diagnostics medical devices since 1983. We are looking for result- and customer-service orientated individuals to walk our core values of "Professional, Well-informed and Deliver", to our customers. This is an exciting opportunity to be part of our team in this rapidly advancing essential healthcare industry.

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