Analytics & Insights Manager

Standard Chartered; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Flexible working

Wellbeing programs

Job summary

Standard Chartered Malaysia is seeking a seasoned Business Analytics professional to translate data into actionable insights that inform strategy, strengthen scorecard performance, and enhance the client experience in Retail Banking.

You will partner with business stakeholders, develop and monitor dashboards, review campaigns, and collaborate with cross-functional teams to deliver data-driven recommendations and sustainable growth.

Qualifications

• 7+ years of experience in business analytics / data analytics.
• Strong knowledge of retail banking and wealth management.
• Proficiency in SAS, SQL and Python.
• Excellent Excel and PowerPoint skills.

Responsibilities

• Partner with WRB stakeholders to deliver actionable data insights for strategy.
• Review business strategies and campaign performance to identify growth opportunities.
• Participate in cross-functional squads and provide data-driven recommendations.
• Develop, maintain, and monitor dashboards for KPIs and trends.
• Collaborate with Campaign Team to implement data-driven strategies.
• Coordinate with Group Modelling Team on model development and requirements.
• Recommend customer segmentation approaches to strengthen outcomes.

Skills

Analytical thinking

Communication

Time management

Data-driven

Tools

SAS

SQL

Python

Excel

PowerPoint

Job description

The role will support business strategy and decision-making by translating data into actionable insights that help achieve business objectives, strengthen scorecard performance, and enhance the client experience. The role will focus on analysing retail banking product performance and evaluating business models for strategic initiatives, providing clear recommendations to support sustainable growth and effective execution.

Key Responsibilities

• Partner with WRB business stakeholders to deliver actionable data insights that inform business strategy and support data-driven decision-making.
• Review business strategies and campaign performance to identify best practices, growth opportunities, and areas for improvement.
• Participate in cross-functional squads and provide recommendations from a data and analytics perspective.
• Develop, maintain, and monitor dashboards to track key business KPIs, performance trends, and initiative effectiveness.
• Collaborate with the Campaign Team to implement and optimise data-driven strategies and initiatives.
• Work closely with the Group Modelling Team on model development, model quality, and business-user requirements.
• Recommend effective customer segmentation approaches and model applications to strengthen data-driven strategies and business outcomes.

Ideal Candidate

• Minimum of 7 years of experience with Business Analytics / DataAnalytics background
• Strong experience and knowledge in Retail Banking and Wealth Managementbusiness
• Technical knowledge in SAS, SQL andPython
• Proficiency in Microsoft Excel and Powerpoint
• Stronganalytical skills and able to translate the data into insight
• Excellent communication, problem-solving, and time management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.