Analyst, Treasury Operations Services

The Japan Research Institute, Limited (Singapore Branch); Kuala Lumpur; On-site; MYR 39,000 - 67,000; Full time

Job summary

The Japan Research Institute, Limited (Singapore Branch) is seeking a detail-oriented Banking Operations Associate in Kuala Lumpur. The role focuses on end-to-end transaction processing, compliance with controls, and daily advisory support to branches.

The ideal candidate has a basic diploma or degree and professional accounting/banking qualifications, with up to 1 year in banking or treasury operations. Fresh graduates are welcomed to apply.

Qualifications

• Academic qualifications in diploma/degree.
• Professional qualifications in Accounting and/or Banking.
• Fresh graduate or up to 1 year of banking/treasury operations experience.

Responsibilities

• Perform end-to-end daily transaction processing and verification in line with internal controls to mitigate risks.
• Provide day-to-day support and advisory services within the department for transactional activities.
• Resolve routine issues and assist branches with customer enquiries and problem solving.
• Report defects and track complaints with preventive and corrective actions.
• Ensure timely reconciliations and submission of management/regulatory reporting as required.
• Collaborate with other operations teams to resolve exceptions or inquiries.
• Share ideas to improve operations processes and efficiency.
• Work well independently and as part of a team.
• Carry out additional duties as assigned by supervisor/management.
• Cover duties of staff in absence and support Bank activities during emergencies.

Skills

Analytical

Meticulous

Interpersonal skills

Communication

Presentation skills

Time management

Prioritization

Microsoft Office

Education

Basic Diploma/Degree

Accounting/Banking qualifications

Tools

Microsoft Office

Job description

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To ensure all transactions are processed accurately and timely in full compliance with customer’s instructions, Bank’s established rules and procedures in cost effective and efficient manner. To support in the day to day operations from branches and supporting the department to run efficiently and smoothly and in compliance to the Service Level Agreement and Operation Procedure established with individual branches.

Risk & Compliance

• To ensure accountability and transparency, support a sound compliance culture which reinforces ethical, prudent and professional behaviour.
• Understands the key control aspect of the operations to ensure compliance with corporate requirements and risk mitigation thus reducing fraud losses/write-off and adjustments.
• Timely reporting of potential/actual breaches to the respective departments and branches.

Operations & Controls

• To perform end to end daily transaction processing and/or verifying of operational actions as well as department activities ensuring accuracy & efficiency and in compliance to internal controls/policies to mitigate any material operational risks that may result in operational failure/fraudulent activity.
• Provides day to day support and advice in the department for transactional activities.
• Ensures the resolution of routine/day to day issues and provide support to branch with regards to customer enquiries, investigations and problem solving.
• Ensure all defects are reported, complaints tracked with preventive and corrective action implemented.
• Timely reconciliations/issues resolution and submission of management/regulatory reporting as and when required.
• Work closely with other respective operations team to resolve any exceptions or queries.
• Proactively share new ideas and concepts to improve operations process.
• To work effectively both independently and as part of a team.
• To perform other duties as assigned by the Supervisor/Management from time to time.
• To cover the duties of staff members in the department in his/her absence.
• To support Bank activities interrupted by an emergency/crisis.

Academic Qualification (Degree / Diploma etc.) / Professional Qualification / Certification

1. Basic Diploma/Degree.
2. Professional qualifications in Accounting and/or Banking.

Working Experience (Years / Type)

1. Fresh graduate or preferably 1 year of relevant experience in Banking and/or Treasury Operations.
2. Good knowledge of banking operations, products, systems, security, and treasury.
3. Good knowledge of statutory requirements and/or related rules.
4. Experience in working with or as a liaison between functional team, IT team and other internal stakeholders.

Special Skills Required

1. Analytical.
2. Meticulous.
3. Good interpersonal skills.
4. Good communication and presentation skills.
5. Good initiative and ability to manage own time.
6. Ability to effectively prioritize workload to meet tight deadlines and work objectives.
7. Proficiency with Microsoft applications.