Analyst, HRIT

AIA; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

AIA in Kuala Lumpur is seeking a capable HRIT/Workday support professional to join AIA Digital+. You will support HR applications, coordinate with the HRIT Platform, and ensure changes are delivered within agreed SLAs.

The role requires 2–3 years regional solution experience, Workday exposure, and some Java programming. You will collaborate with global teams to implement reports and extensions, improving reliability and end-user proficiency.

Qualifications

• 2 to 3 years’ regional solution/system support experience.
• Experience with Workday as a support function or end user.
• Workday configuration experience in Reporting / PRISM / Extend module.
• Java programming experience is an added advantage.

Responsibilities

• Support HR applications (Workday) and HRIT Platform integration.
• Assist HRIT Technical Lead and Manager on work assignments.
• Manage Change Requests and meet target resolution times.
• Ensure solutions align with global standards and architecture.

Skills

Analytical skills

Communication skills

Presentation skills

Soft skills

Java programming

Education

Computer science degree

Tools

Workday

Job description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

About the Role

• Supporting mainly HR applications (Workday)
• Supporting HRIT Technical Lead and Manager on work assignments.
• Able to manage all aspects of the integration, business mapping between Global HRIT Platform and other related systems.
• Ensure solutions are consistent with global standards and ensure global solutions architecture team is aligned.
• Perform system configuration and customization.
• Manages all assigned Change Requests and deliver according to the target resolution time.
• Self-discipline and good deliverables to promote accountability and trust at work.
• Support end users in system usage and assist in raising overall HRIT Platform proficiency in the end user base.
• Support Manager in executing proof of concepts (POCs) for new Change Request when necessary.
• Successful system and process integration, efficient SLA driven end-user support and communications.
• Liaises with necessary AIA colleagues or business partners outside HRIT CoE to ensure delivery of the functional work as required
• Drive new or enhanced features to improve customer experience in using cloud solutions.
• Contribute to the quality standards and continuous improvement of the HRIT SOPs including alignment of deliverables to business processes.

Minimum Job Requirements

Education University / College graduate in computer science or other relevant discipline.

Experience 2 to 3 years’ relevant experience in regional solution/system support.

Has exposure in Workday as a support function or as an end user.

Has Workday configuration experience in Reporting / PRISM / Extend module.

Has experience in Java Programming is an added advantage.

Practical Skills/Abilities

Possess good analytical, communication, presentation and soft skills.

Able to write clearly and concisely and work within tight deadlines.

Able to work extended hours when necessary.

Possess personal attributes such as maturity, interpersonal skills, professional integrity and initiative, self-motivation.

Able to manage priorities and tasks and time efficiently.

Keen to learn, a team player and have good working attitude.

Able to demonstrate initiative and a proactive approach to daily tasks.

Able to manage sensitive and sometimes confidential information.

Build a career with us as we help our customers and the community live healthier, longer better lives.

AIA Digital+ is part of AIA Group Limited.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA.