Analyst, Data and Analytics

HSBC Holdings plc; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur is seeking an Analyst, Data and Analytics to support end-to-end MI, data and analytics activities, and provide data-driven insights for retail product development and growth of the emerging affluent segment.

You will deliver MI dashboards, optimize pricing/marketing impact, and automate reporting using SAS, SQL, Python, and R. Hybrid work arrangement and strong communication skills are essential.

Qualifications

• Degree in Data Analytics / Data Science / Computer Science / Statistics / Finance or a related discipline.
• Preferably 1 year of experience in Financial or Banking sector or analytics CRM services.
• Proficient in SAS, SQL, Python, R and/or other statistical programming languages.
• Experience delivering ad hoc extracts, self-service visualization, and automated reporting for business stakeholders.
• Strong in exploring and developing use cases for new data and tools/ industry trends.

Responsibilities

• Develop MI and performance dashboards with clear commentary for BAU activities.
• Support retail product development and emerging affluent strategy through data analysis.
• Execute campaigns and marketing communications to improve conversion and revenue.
• Automate, streamline and standardize reporting processes via analytical tools.
• Participate in project/ad hoc analytics as required.

Skills

Analytical thinking

Communication

Education

Bachelor’s degree in Data Analytics / Data Science / Computer Science / Statistics / Finance

Tools

SAS

SQL

Python

R

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188

Brand: HSBC

Area of Interest: Branch and Retail Banking

Role Workstyle: Hybrid Worker

Date: 22 Oct 2026

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

WithinInternational Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking for people who are ambitious and want to develop their career in the role of Analyst, Data and Analytics.

This role supports end-to-end MI, data and analytics activities and provide data-driven insights to support retail product development as well as the growth of emerging affluent. This role will also assess the effectiveness of pricing and marketing initiatives to improve customer engagement, operational efficiency and subsequently business performance.

The role holder will be accountable to:

• Support retail product development and emerging affluent strategy through data analysis, ad hoc request and post-campaign evaluations.
• Develop, and deliver the MI / performance dashboards in timely manner. Enhance the dashboard according to business requirement and provide clear commentary to support BAU activities.
• Execute the campaign & marketing communications in efficient manner to improve the conversion and business revenue.
• Automate, streamline and standardize the reporting processes via appropriate analytical tools and enablers.
• Involve in project / ad hoc analytics when required.

Qualifications:

• Degree in Data Analytics / Data Science / Computer Science / Statistics / Finance or a related discipline.
• Preferably minimal 1 year experience in Financial or Banking Sector or with similar experience in analytics consulting or CRM services.
• Familiar in developing data-led solutions to resolve business challenges; ideally within banking or financial industry.
• Proficiency in SAS, SQL, Python, R and/or other statistical programming languages.
• Experience in delivering a variety of ad hoc extracts, self-service visualisation, and automated reporting for business stakeholder.
• Enthusiastic for proactively seeking, exploring and developing use cases for new data and/ or tools/ industry trends.
• Strong business acumen with high ability to diagnose and articulate ambiguity in business problems. Think out-of-the box to drive improved business performance.
• Excellent written and verbal communication skills. Ability to convey complex concepts and ideas to stakeholders.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritized.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.