Analyst

Private Advertiser; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Private Advertiser is seeking an Analyst to monitor online conversations and produce timely reports. You will transform listening data into written analysis, outlining narrative trends, sentiment drivers, and actionable insights for strategic communications.

The role requires proficiency in BM and English and comfort with Excel/Sheets for data tasks. The position is on site in Kuala Lumpur, with shifts including weekends and compensation for long hours as needed.

Qualifications

• Degree in communications, data analytics, statistics, political science, economics or similar.
• 1 to 3 years in social listening, media monitoring, research or analytics; internships eligible.
• Grounding in strategic communications or keen interest to develop in it.

Responsibilities

• Monitor online conversation in local languages using a listening platform.
• Produce daily, weekly and monthly reports to fixed deadlines.
• Turn listening data into written analysis: narrative trends, sentiment drivers and what is behind a shift.
• Recommend strategic communications responses, and track whether they worked.
• Verify and document signals before escalating.
• Track reach, sentiment and engagement over time.
• Maintain and refine search queries.
• Keep records complete and retrievable.
• Support KPI reporting.

Skills

BM & English

Education

Communications/Analytics degree

Tools

Excel

Google Sheets

Job description

The Analyst runs social listening, analysis and reporting. You track what is being said online, turn it into analysis that shapes strategic communications, and flag anything that needs attention. Reporting runs to fixed times across the week, so the desk is covered on a shift rota.

Key responsibilities

Monitor online conversation in local languages using a listening platform

Produce daily, weekly and monthly reports to fixed deadlines

Turn listening data into written analysis: narrative trends, sentiment drivers and what is behind a shift

Recommend strategic communications responses, and track whether they worked

Verify and document signals before escalating

Track reach, sentiment and engagement over time

Maintain and refine search queries

Keep records complete and retrievable

Support KPI reporting

About you

Degree in communications, data analytics, statistics, political science, economics or similar

1 to 3 years in social listening, media monitoring, research or analytics. Strong graduates with relevant internship experience considered

Grounding in strategic communications, or a clear interest in it

Proficient in BM and English

Comfortable working with data in Excel or Sheets: pivot tables, lookups and charting

Able to write clearly and argue a point in writing

Able to work shifts including weekends, on a published rota

Able to take on ad hoc tasks and work long hours when required, with compensation

On site in Kuala Lumpur, with no remote or hybrid option

EPF, SOCSO, EIS