AI Transformation (Consultant/Manager) - Banking

Accenture PLC; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Accenture PLC in Malaysia seeks a functional consulting professional to lead AI-driven banking transformation initiatives. You will apply GenAI to enhance processes, engage business and technology teams, and design governance for practical deployment.

The role involves assessing current-state processes, identifying gaps, and guiding cross-functional delivery to achieve measurable improvements in efficiency and customer experience.

Qualifications

• Experience with AI tools and GenAI prototyping.
• Experience in banking transformation or management consulting.
• Familiarity with process mining or automation tools (Celonis, Signavio, UiPath, Automation Anywhere).
• Basic SQL or Python knowledge.
• Experience with data visualization tools like Power BI or Tableau.

Responsibilities

• Identify opportunities to apply AI and Generative AI to banking processes to improve efficiency and customer experience.
• Gather requirements, facilitate stakeholder workshops, and propose solutions aligned with business goals.
• Support end-to-end functional delivery and coordinate with technology and testing teams to ensure solutions meet expectations.
• Evaluate business value, assist in business case development, and assess implementation feasibility.
• Understand data requirements and potential gaps affecting AI solution deployment and governance.

Skills

GenAI prototyping

Power BI

Tableau

SQL

Python

Power Automate

Stakeholder management

Banking domain knowledge

Tools

Microsoft Copilot Studio

Power Automate

Celonis

Signavio

UiPath

Automation Anywhere

Job description

Key Responsibilities

• Working knowledge of at least one banking area, such as lending, payments, retail banking, corporate banking, trade finance, KYC/AML, or banking operations.
• Ability to understand banking processes, operational challenges, and business requirements.

Banking Domain Knowledge

• Working knowledge of at least one banking area, such as lending, payments, retail banking, corporate banking, trade finance, KYC/AML, or banking operations.
• Ability to understand banking processes, operational challenges, and business requirements.

Functional Consulting & Business Process Improvement

• Ability to understand business challenges, gather requirements, facilitate stakeholder workshops, and recommend solutions aligned with business objectives.
• Experience in current-state process assessment, future-state process design, identifying operational gaps, and recommending process improvements.
• Ability to support end-to-end functional delivery, assess downstream impacts, and collaborate with technology and testing teams to ensure solutions meet business expectations.

AI Transformation & Business Value Assessment

• Ability to identify opportunities to apply AI and Generative AI to improve banking processes, operational efficiency, and customer experience.
• Ability to evaluate the suitability of AI solutions for specific banking processes, assess expected business value and implementation feasibility, and support business case development.

Data, AI & Agentic AI Awareness

• Basic understanding of data requirements, data quality, and the ability to identify data availability and potential gaps that may impact AI solution implementation.
• Understanding of AI, Generative AI, copilots, and AI agents, including potential applications in banking and the importance of human oversight.

Stakeholder Management & Collaboration

• Ability to engage with banking business teams, technology teams, and other stakeholders to support solution design and implementation.
• Strong communication and coordination skills to manage stakeholder expectations, align business requirements, and address cross-functional dependencies.

Required Qualifications

• Experience with AI tools, GenAI prototyping, or AI agent platforms, such as Microsoft Copilot Studio, Power Automate, or similar platforms.
• Experience in banking transformation or management consulting.
• Familiarity with process mining or automation tools such as Celonis, Signavio, UiPath, or Automation Anywhere.
• Basic SQL or Python knowledge.
• Experience with data visualization tools such as Power BI or Tableau.
• Understanding of banking regulations, data privacy, and operational risk