AI Transformation (Consultant/Manager) - Banking

Accenture Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 210,000; Full time

Job summary

Accenture Malaysia is seeking an AI Transformation Consultant/Manager for Banking to drive AI-enabled process improvements across lending, payments, and operations. You will partner with banking business teams and technology groups to translate requirements into scalable solutions.

The role emphasizes governance, data quality, GenAI opportunities, and stakeholder alignment, with exposure to Copilot Studio, Power Automate, Celonis, and Power BI.

Qualifications

• Experience with AI tools, GenAI prototyping, or AI agent platforms (e.g., Microsoft Copilot Studio, Power Automate).
• Experience in banking transformation or management consulting.
• Familiarity with process mining or automation tools (Celonis, Signavio, UiPath, Automation Anywhere).
• Basic SQL or Python knowledge.
• Experience with data visualization tools (Power BI or Tableau).
• Understanding of banking regulations, data privacy, and operational risk.

Responsibilities

• Working knowledge of at least one banking area (lending, payments, retail banking, corporate banking, trade finance, KYC/AML, or banking operations).
• Understand banking processes, operational challenges, and business requirements.
• Gather requirements, facilitate stakeholder workshops, and recommend solutions aligned with business objectives.
• Assess current-state processes, design future-state processes, identify gaps, and propose improvements.
• Support end-to-end functional delivery, assess downstream impacts, and collaborate with technology and testing teams.

Skills

Banking domain knowledge

Requirements gathering

Stakeholder management

AI tooling familiarity

SQL or Python basics

Data visualization tools (Power BI/Tab

Education

Bachelor's degree in a relevant field

Tools

Power BI

Tableau

Celonis

Signavio

UiPath

Automation Anywhere

Microsoft Copilot Studio

Power Automate

Job description

AI Transformation (Consultant/Manager) - Banking

• Working knowledge of at least one banking area, such as lending, payments, retail banking, corporate banking, trade finance, KYC/AML, or banking operations.
• Ability to understand banking processes, operational challenges, and business requirements.

Functional Consulting & Business Process Improvement:

• Ability to understand business challenges, gather requirements, facilitate stakeholder workshops, and recommend solutions aligned with business objectives.
• Experience in current-state process assessment, future-state process design, identifying operational gaps, and recommending process improvements.
• Ability to support end-to-end functional delivery, assess downstream impacts, and collaborate with technology and testing teams to ensure solutions meet business expectations.

AI Transformation & Business Value Assessment:

• Ability to identify opportunities to apply AI and Generative AI to improve banking processes, operational efficiency, and customer experience.
• Ability to evaluate the suitability of AI solutions for specific banking processes, assess expected business value and implementation feasibility, and support business case development.

Data, AI & Agentic AI Awareness:

• Basic understanding of data requirements, data quality, and the ability to identify data availability and potential gaps that may impact AI solution implementation.
• Understanding of AI, Generative AI, copilots, and AI agents, including potential applications in banking and the importance of human oversight.

Stakeholder Management & Collaboration:

• Ability to engage with banking business teams, technology teams, and other stakeholders to support solution design and implementation.
• Strong communication and coordination skills to manage stakeholder expectations, align business requirements, and address cross-functional dependencies.

Required Qualifications:

• Experience with AI tools, GenAI prototyping, or AI agent platforms, such as Microsoft Copilot Studio, Power Automate, or similar platforms.
• Experience in banking transformation or management consulting.
• Familiarity with process mining or automation tools such as Celonis, Signavio, UiPath, or Automation Anywhere.
• Basic SQL or Python knowledge.
• Experience with data visualization tools such as Power BI or Tableau.
• Understanding of banking regulations, data privacy, and operational risk

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Key Responsibilities:

Banking Domain Knowledge:

• Working knowledge of at least one banking area, such as lending, payments, retail banking, corporate banking, trade finance, KYC/AML, or banking operations.
• Ability to understand banking processes, operational challenges, and business requirements.

Functional Consulting & Business Process Improvement:

• Ability to understand business challenges, gather requirements, facilitate stakeholder workshops, and recommend solutions aligned with business objectives.
• Experience in current-state process assessment, future-state process design, identifying operational gaps, and recommending process improvements.
• Ability to support end-to-end functional delivery, assess downstream impacts, and collaborate with technology and testing teams to ensure solutions meet business expectations.

AI Transformation & Business Value Assessment:

• Ability to identify opportunities to apply AI and Generative AI to improve banking processes, operational efficiency, and customer experience.
• Ability to evaluate the suitability of AI solutions for specific banking processes, assess expected business value and implementation feasibility, and support business case development.

Data, AI & Agentic AI Awareness:

• Basic understanding of data requirements, data quality, and the ability to identify data availability and potential gaps that may impact AI solution implementation.
• Understanding of AI, Generative AI, copilots, and AI agents, including potential applications in banking and the importance of human oversight.

Stakeholder Management & Collaboration:

• Ability to engage with banking business teams, technology teams, and other stakeholders to support solution design and implementation.
• Strong communication and coordination skills to manage stakeholder expectations, align business requirements, and address cross-functional dependencies.

Required Qualifications:

• Experience with AI tools, GenAI prototyping, or AI agent platforms, such as Microsoft Copilot Studio, Power Automate, or similar platforms.
• Experience in banking transformation or management consulting.
• Familiarity with process mining or automation tools such as Celonis, Signavio, UiPath, or Automation Anywhere.
• Basic SQL or Python knowledge.
• Experience with data visualization tools such as Power BI or Tableau.
• Understanding of banking regulations, data privacy, and operational risk

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.